Engineering Manager, Engagement

1 Month ago • 6 Years + • Software Development & Engineering

Job Summary

Job Description

As the Manager of the Engagement engineering team at CarGurus, you will lead a team of 6-7 engineers focused on building and optimizing communication channels that directly connect with car shoppers. This team powers email, push notification, and SMS platforms, critical touchpoints that drive user engagement, trust, and long-term loyalty. In this role, you’ll collaborate closely with stakeholders across Marketing, Data Analytics, Product Management and Engineering to deliver personalized, data-driven experiences that have measurable business impact. Your team’s work will support a wide range of initiatives from real-time behavioral messaging to A/B testing frameworks, and you’ll play a key role in guiding strategy, execution, and ongoing performance optimization.
Must have:
  • 6+ years of hands-on software design and development experience
  • 2+ years of experience managing software development teams
  • Proven experience managing engineering teams or leading cross-functional technical projects
  • Strong stakeholder management skills, with a track record of effective collaboration
Good to have:
  • Familiarity with messaging technologies (email, SMS, push) and experimentation platforms is a plus
  • Experience working in agile environments with shifting priorities and a fast product cycle
Perks:
  • Daily free lunch
  • New car discount
  • Meditation and fitness apps
  • Commuting cost coverage

Job Details

Who we are

At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years.

What we do

The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!

Role overview

As the Manager of the Engagement engineering team at CarGurus, you will lead a team of 6-7 engineers focused on building and optimizing communication channels that directly connect with car shoppers. This team powers our email, push notification, and SMS platforms, critical touchpoints that drive user engagement, trust, and long-term loyalty.

In this role, you’ll collaborate closely with stakeholders across Marketing, Data Analytics, Product Management and Engineering to deliver personalized, data-driven experiences that have measurable business impact. Your team’s work will support a wide range of initiatives from real-time behavioral messaging to A/B testing frameworks, and you’ll play a key role in guiding strategy, execution, and ongoing performance optimization.

This is a high-impact position suited for a strong technical leader who is data-obsessed, thrives in a fast-paced environment, and can seamlessly navigate evolving business priorities.

What you'll do

  • Lead and mentor a team of engineers, supporting technical execution, career development, and team health
  • Partner closely with Marketing and Analytics stakeholders to align on priorities, define success metrics, and deliver impactful messaging capabilities
  • Drive technical strategy and execution for the team’s services, balancing speed, scalability, and data quality
  • Champion experimentation and performance tracking, ensuring everything shipped is measurable and iterated upon
  • Guide your team through evolving platform requirements, infrastructure changes, and cross-functional dependencies
  • Foster a culture of collaboration, accountability, and continuous improvement

What you'll bring

  • 6+ years of hands-on software design and development experience
  • 2+ years of experience managing software development teams
  • Proven experience managing engineering teams or leading cross-functional technical projects
  • Strong stakeholder management skills, with a track record of effective collaboration across Marketing, Product, and Analytics
  • Analytical mindset with a passion for data; comfortable diving into metrics to assess performance, identify insights, and shape strategy
  • Strong software architecture skills across both front-end and back-end systems, with the ability to guide technical direction and ensure scalable, maintainable solutions
  • Familiarity with messaging technologies (email, SMS, push) and experimentation platforms is a plus
  • Experience working in agile environments with shifting priorities and a fast product cycle
  • Excellent communication skills, with the ability to translate technical details into business value


Working at CarGurus

We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.

We welcome all

CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid

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Boston, Massachusetts, United States (Hybrid)

Boston, Massachusetts, United States (Hybrid)

Boston, Massachusetts, United States (Hybrid)

Boston, Massachusetts, United States (Hybrid)

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