Facilities Operations Center Operator

2 Months ago • All levels • Facility Management

Job Summary

Job Description

As a Facilities Operations Center (FOC) Operator at Apple, you will monitor and manipulate critical equipment, react to system alarms, and maintain documentation. You'll gather information, raise incidents, and assist in determining site health using trend data. You will collaborate with facilities peers, management, and vendors, including updating work requests and implementing Change Requests. The role involves monitoring and reporting on various control and monitoring systems, managing issues, and providing updates during turnover meetings. This position is for the night shift and may include overtime.
Must have:
  • Monitor and manipulate critical equipment.
  • React to system alarms.
  • Maintain comprehensive documentation.
  • Gather and raise incidents to management.

Job Details

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. We are actively seeking a Facilities Operations Center (FOC) Operator who is committed to working in a critical environment that values continuous improvement and embraces change! Apple’s Data Center Operations team thrives with individuals like you that take pride of ownership for the services provided in our critical environments. We excel at actively managing and maintaining systems that expand our customer support capabilities, and assist the world with their daily lives. As part of a group of like-minded people, you will address complex topics pertaining to applications, devices, processes and systems that craft how we maintain and operate our facilities in the most balanced and innovated approach possible! As an FOC Operator at Apple, you will play a pivotal role in ensuring operational performance of all systems that monitor critical infrastructure. You will be responsible for continuously monitoring and manipulating critical equipment such as environmental controls, power distribution systems and fire life safety systems related to critical equipment. The ideal candidate should possess the skills to react to system alarms, maintain comprehensive and accurate documentation of all system changes. Have the ability to gather detailed information and raise incidents to management in real time. Assist with gathering trend data and metrics to determine site health. Openly connect with facilities peers and management along with external vendors to ensure maintenance activities are being performed per Apple standards. The role requires operating, monitoring, and reporting the status of all controls and monitoring systems, such as the Electrical Power Monitoring Systems, Building Management Systems, Fire/ Life Safety, Generator Systems and Facility Networks. This includes assisting with manipulating the control systems based on maintenance activities and direction from onsite supervision. By employing data-driven analysis, infrastructure issues are identified and addressed. Compliance logs and reports, including the Daily Activities Report (DAR), Normal Change of State, Shift Turnover, Lock Out Tag Out Log, and Generator emissions, are required to be updated and maintained. During turnover meetings, updates are provided on outstanding issues noted in the DAR, Normal Change of State, or any other platform used for tracking deficiencies or unresolved matters. Effective collaboration is required with both local and remote teams, as well as vendors and suppliers, to achieve overall goals. This includes updating work requests as vendors complete tasks. Identify critical events with the responsibility of leading the critical issue process until relieved by management. Additionally, Change Requests for planned facilities work are implemented, and FOC Operators are responsible for opening incident tickets for break/fix activities Note: Critical Facilities operations monitors work 12 hours per day. This position is exclusively for night shift including weekend and holiday shifts and may work overtime depending on business needs.

Similar Jobs

Highspot - Salesforce Developer

Highspot

Hyderabad, Telangana, India (Hybrid)
9 Months ago
Penumbrainc - Manager, Market Access (Neuro)

Penumbrainc

Alameda, California, United States (On-Site)
3 Months ago
CyberArk - Director of Procurement

CyberArk

Newton, Massachusetts, United States (Hybrid)
2 Months ago
Penumbrainc - Procurement Process Excellence Principal

Penumbrainc

Alameda, California, United States (On-Site)
2 Months ago
Nagarro - Technical Architect SAP BTP

Nagarro

Austria (Remote)
4 Months ago
Zeeco, Inc. - Service Technician

Zeeco, Inc.

State Of São Paulo, Brazil (On-Site)
6 Months ago
Plug power - Lead Field Service Technician

Plug power

Buckeye, Arizona, United States (On-Site)
2 Months ago
Tesla - Service Technician - Aarhus

Tesla

Aarhus, Denmark (On-Site)
5 Months ago
Zeeco, Inc. - Field Service Technician

Zeeco, Inc.

Midland, Texas, United States (On-Site)
5 Months ago
Tesla - Service Technician / Automotive Mechanic

Tesla

Lincoln, England, United Kingdom (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Highspot - Salesforce Technical Lead

Highspot

Hyderabad, Telangana, India (Hybrid)
9 Months ago
Bluevine India - Senior Analyst, Credit Strategy

Bluevine India

Bengaluru, Karnataka, India (Hybrid)
1 Month ago
CharStudio - Product Analyst

CharStudio

Lviv, Lviv Oblast, Ukraine (Remote)
2 Months ago
onwards Search - Paid Social Manager

onwards Search

San Francisco, California, United States (Hybrid)
1 Year ago
dun bradstreet - Team Lead, Finance

dun bradstreet

Navi Mumbai, Maharashtra, India (On-Site)
2 Weeks ago
Globalization Partners - Treasury Analyst

Globalization Partners

Philippines (Remote)
1 Month ago
Gupta Media - Media Coordinator

Gupta Media

Boston, Massachusetts, United States (On-Site)
4 Months ago
Marsh McLennan - Operations Specialist

Marsh McLennan

Tianjin, Tianjin, China (Hybrid)
1 Week ago
Playstation - Producer, Systems Design

Playstation

Los Angeles, California, United States (On-Site)
3 Weeks ago
GoMotive - Workplace Experience Specialist

GoMotive

Lahore, Punjab, Pakistan (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Mesa, Arizona, United States

Flow - Senior Software Engineer- Backend

Flow

Palo Alto, California, United States (On-Site)
2 Months ago
Qualcomm - RTL Design Engineer

Qualcomm

San Diego, California, United States (On-Site)
3 Weeks ago
Spaulding Ridge - Anaplan Engagement Lead

Spaulding Ridge

Chicago, Illinois, United States (On-Site)
2 Months ago
HCL Tech - Senior Tester

HCL Tech

Pennsylvania, United States (On-Site)
2 Months ago
HCL Tech - Senior Technical Lead

HCL Tech

Washington, District Of Columbia, United States (On-Site)
1 Month ago
Temporal Technologies - Senior Developer Advocate

Temporal Technologies

New York, United States (On-Site)
1 Month ago
Google - Senior Software Engineer, Google Cloud Compute Infrastructure

Google

Sunnyvale, California, United States (On-Site)
2 Months ago
bytedance - Senior Research Scientist, Foundation Model, Speech Understanding

bytedance

San Jose, California, United States (On-Site)
8 Months ago
Apple - Audio Algorithm R&D Manager

Apple

Cambridge, Massachusetts, United States (On-Site)
1 Month ago
Aerovect - Senior Process Automation Engineer

Aerovect

Atlanta, Georgia, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Facility Management Jobs

Iron Mountain - Senior Critical Facilities Technician

Iron Mountain

Phoenix, Arizona, United States (On-Site)
2 Months ago
Cubic corporation - Field Services Technician 2

Cubic corporation

United Kingdom (On-Site)
1 Week ago
BioFire - Senior Director, Facilities

BioFire

Salt Lake City, Utah, United States (On-Site)
1 Month ago
Aristocrat - Field Service Technician

Aristocrat

Jackson, Mississippi, United States (Hybrid)
1 Month ago
WebTech Corporation - Field Service Technician

WebTech Corporation

Warsaw, Masovian Voivodeship, Poland (On-Site)
2 Months ago
Plug power - Lead Field Service Technician

Plug power

Buckeye, Arizona, United States (On-Site)
2 Months ago
Valeo - Facility Project Manager

Valeo

Veszprém, Hungary (On-Site)
2 Months ago
Betson Group - Facilities & Office Specialist

Betson Group

Malta (On-Site)
2 Months ago
Tesla - Field Service Technician, Industrial Storage / Supercharging

Tesla

Oslo, Oslo, Norway (On-Site)
5 Months ago
Tesla - Service Technician Apprentice

Tesla

Chambourcy, Île-de-France, France (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Sunnyvale, California, United States (On-Site)

Cupertino, California, United States (On-Site)

Cupertino, California, United States (On-Site)

Cupertino, California, United States (On-Site)

Sunnyvale, California, United States (On-Site)

Austin, Texas, United States (On-Site)

Cupertino, California, United States (On-Site)

Cupertino, California, United States (On-Site)

San Diego, California, United States (On-Site)

Cupertino, California, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Apple

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug