Fiserv Developer

15 Hours ago • 6-9 Years

Job Summary

Job Description

The Fiserv Developer will be responsible for providing day-to-day support for the Fiserv Signature platform, including troubleshooting and resolving technical issues. This role involves collaborating with clients and internal teams to analyze, configure, and implement solutions on the platform. Key duties include assisting with system upgrades, patches, and maintenance, conducting root cause analysis for issues, and supporting client onboarding and data migrations. The developer will document procedures, provide end-user training, and escalate unresolved issues to vendors or Fiserv support. Additionally, the role requires identifying platform improvements, assisting in testing new features, and keeping clients updated on progress to ensure high customer satisfaction. A Bachelor's degree in a related field or equivalent experience is required, along with proven experience supporting Fiserv Signature or similar banking/financial services platforms.
Must have:
  • Support Fiserv Signature platform
  • Troubleshoot and resolve technical issues
  • Analyze, configure, and implement solutions
  • Assist with system upgrades and maintenance
  • Conduct root cause analysis
  • Support client onboarding and data migration
  • Document issues and resolutions
  • Provide end-user training
  • Escalate unresolved issues
  • Identify platform improvements
  • Assist in testing new features
  • Communicate progress to clients
  • Bachelor's degree or equivalent experience
  • Experience supporting Fiserv Signature
  • Strong technical troubleshooting skills
  • Familiarity with banking systems
  • Understanding of system architecture
  • Excellent communication skills
  • Strong problem-solving abilities
  • Ability to work independently and in a team
Good to have:
  • Fiserv Signature certification
  • Database management experience (SQL, Oracle)
  • Experience with web services, APIs, and integrations
  • Familiarity with Agile or Scrum methodologies
  • Experience in project management

Job Details

Primary Skill

Key Responsibilities:
• Provide day-to-day support for the Fiserv Signature platform, responding to issues, troubleshooting, and resolving technical problems efficiently.
• Collaborate with clients and internal teams to analyze, configure, and implement solutions on the Fiserv Signature platform.
• Assist in system upgrades, patches, and maintenance activities to ensure the platform remains secure and up to date.
• Conduct detailed investigations to identify root causes of issues and propose effective solutions.
• Support client onboarding, data migrations, and customizations as needed.
• Document issues, resolutions, and procedures to maintain a knowledge base for the support team.
• Provide training and guidance to end-users regarding system features, functionalities, and best practices.
• Work with vendors or Fiserv support for escalation of unresolved issues and coordination of system fixes.
• Identify areas of improvement within the platform and collaborate with the development team to implement solutions.
• Perform system monitoring and performance checks to ensure optimal platform performance.
• Assist in testing new features and updates prior to production rollout.
• Keep clients updated on progress, ensuring a high level of customer satisfaction.

Secondary Skill

Bachelor’s degree in information technology, Computer Science, Business, or a related field (or equivalent work experience).
• Proven experience supporting Fiserv Signature or similar banking/financial services platforms.
• Strong technical proficiency in troubleshooting and resolving system-related issues.
• Familiarity with banking systems, transactions, and financial software.
• Understanding of system architecture, integrations, and workflows in relation to Fiserv Signature.
• Excellent communication skills, both written and verbal.
• Strong problem-solving and analytical abilities.
• Ability to work independently and as part of a team.
• Experience in project management and working with cross-functional teams.

Preferred Qualifications:
• Certification in Fiserv Signature or similar platforms.
• Experience with database management (SQL, Oracle, etc.).
• Experience with web services, APIs, and integrations.
• Familiarity with Agile or Scrum methodologies.
Skills and Attributes:
• Technical troubleshooting and analytical thinking.
• Strong interpersonal skills with the ability to work with clients at all levels.
• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
• Attention to detail and the ability to work with precision

Secondary Skill

Abstract Thinking
Active Listening
Agile (Software Development Framework)
Analytical Thinking
Backlog Grooming
Business Architecture Modeling
Business Process Modeling (e.g. BPMN)
Change Management
Coaching
Collaboration
Commercial Acumen
Conceptual Data Modeling
Conflict Management
Confluence
Critical Thinking
CxO Conversations
Data Analysis
Data Requirements Management
Decision-Making
Emotional Intelligence
Enterprise Architecture Modelling
Facilitation
Functional IT Architecture Modelling
Giving Feedback
Google Cloud Platform (GCP) (Cloud Platform)
Influencing
Innovation
Jira
Mediation
Mentoring
Microsoft Office
Motivation
Negotiation
Networking
Power BI
Presentation skills
Prioritization
Problem Solving
Project Governance
Project Management
Project Planning
Qlik
Relationship-Building
Requirements Gathering
Risk Management
Scope Management
SQL
Stakeholder Management
Story Mapping
Storytelling
Strategic Management
Strategic tThinking
SWOT Analysis
Systems Requirement Analysis (or Management)
Tableau
Trusted Advisor
UI-Design / Wireframing
UML
User Journey
User Research
Verbal Communication
Written Communication

Similar Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Similar Skill Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Jobs in Mumbai, Maharashtra, India

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. Capgemini is a global leader in partnering with companies to transform and manage their business. Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.

Mumbai, Maharashtra, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Pune, Maharashtra, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

Pune, Maharashtra, India (On-Site)

Kolkata, West Bengal, India (On-Site)

View All Jobs

Get notified when new jobs are added by Capgemini

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug