Freight Forwarding Logistic Operation Associate - Bilingual (Korean / English)

2 Weeks ago • All levels • Localization • $47,840 PA - $54,080 PA

Job Summary

Job Description

A Freight Forwarding Logistic Operation Associate manages full-cycle international and domestic freight operations, including air, ocean, and inland freight. This role involves overseeing import/export documentation, customs clearance, and coordinating with warehouses and carriers for cargo movement. Responsibilities also include preparing commercial documents, handling billing (A/R, A/P), monitoring job P&L, and maintaining accurate records in TMS/ERP systems. Effective communication with customers, vendors, and internal management is crucial for prompt issue resolution, along with supporting problem resolution related to delivery, damage, or loss.
Must have:
  • Manage full-cycle international and domestic freight forwarding operations (air, ocean, and inland)
  • Oversee import and export documentation and customs clearance procedures
  • Coordinate with warehouses to ensure accurate cargo receiving, storage, and dispatch
  • Arrange and track transportation schedules with trucking and shipping carriers
  • Prepare and verify commercial documents (BL, AWB, invoice, packing list, etc.) for compliance and accuracy
  • Handle billing processes including issuing invoices (A/R) and verifying vendor invoices (A/P)
  • Monitor and analyze job profit and loss (P&L) to ensure margin targets are met
  • Conduct settlement processes and ensure timely closing of shipments
  • Maintain accurate records in internal TMS/ERP systems
  • Communicate effectively with customers, vendors, and internal management to resolve issues promptly
  • Support problem resolution related to delivery, damage, or loss
  • High school GED required
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
  • Strong written and verbal communication, customer engagement, and problem-solving skills
  • Self-motivated, organized, and capable of handling high-pressure environments
  • Familiarity with import/export procedures, customs, and warehouse/transportation coordination
Good to have:
  • 1–5 years of relevant experience in freight forwarding or logistics operations
  • Bachelor’s degree preferred
Perks:
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • 401(k)
  • Paid Sick hours

Job Details

Job Description

  • Manage full-cycle international and domestic freight forwarding operations (air, ocean, and inland)
  • Oversee import and export documentation and customs clearance procedures
  • Coordinate with warehouses to ensure accurate cargo receiving, storage, and dispatch
  • Arrange and track transportation schedules with trucking and shipping carriers
  • Prepare and verify commercial documents (BL, AWB, invoice, packing list, etc.) for compliance and accuracy
  • Handle billing processes including issuing invoices (A/R) and verifying vendor invoices (A/P)
  • Monitor and analyze job profit and loss (P&L) to ensure margin targets are met
  • Conduct settlement processes and ensure timely closing of shipments
  • Maintain accurate records in internal TMS/ERP systems
  • Communicate effectively with customers, vendors, and internal management to resolve issues promptly
  • Support problem resolution related to delivery, damage, or loss

Salary: $23 - $26/hr.

Qualifications

  • 1–5 years of relevant experience in freight forwarding or logistics operations preferred
  • Familiarity with import/export procedures, customs, and warehouse/transportation coordination
  • Bilingual in Korean and English
  • High school GED required; Bachelor’s degree preferred
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
  • Strong written and verbal communication, customer engagement, and problem-solving skills
  • Self-motivated, organized, and capable of handling high-pressure environments

Additional Information

All your information will be kept confidential according to EEO guidelines.

**

* NO C2C *

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