Fulfillment Administrator

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Position Summary:

The Order Administrator (OA) manages the initial provisioning, replenishment, and re-deployment of all service parts inventory within a specified geographic area in support of the NCR Worldwide Customer Services organization. Additionally, this person is responsible for: attaining and maintaining targeted service level objectives; maximizing asset utilization; and minimizing inventory investment.

Duties and Responsibilities:

Executes all strategies, programs, and initiatives associated with the requirements planning of service parts inventory for an NCR geographic area.

Places parts orders, monitors back orders, expedites deliveries, and manages inventory levels in support of business requirements.

Maintains targeted service level objectives by daily monitoring of open service calls suspended for parts and left over calls suspended for parts (LOCA).

Acts as the primary liaison for service parts availability issues between the Area / Country FLS organization and various other organizations (including local SS management, Customer Account Team personnel, Logistics Analysts, and various ELC / WSL organizations).

The OA must be knowledgeable in all Field Logistics Operation’s processes and procedures. In addition, the OA is expected to have good PC skills to aid/assist in the completion of essential job responsibilities.

Education and/or Experience Required:

Bachelor’s degree from a three-year college or university preferred. One to two years related experience

And /or training preferred; or equivalent combination of education and experience.

Skill Requirements:

Requires extensive knowledge of general business methods and practices with an emphasis in materials and logistics management.

Works constructively and collaboratively with others and across organizations to accomplish organizational goals and objectives.

Demonstrates a sense of urgency for customers.

Applies functional expertise to improve financial and operational results, and customer satisfaction measurements.

Seeks feedback, leverages experiences and acquires and shares new skills and knowledge to enhance organizational capability and individual competence.

Identifies and removes obstacles to ensure organization results are achieved.

Completes job assignments with minimal supervision.

Writes, speaks, listens, and presents information effectively and persuasively.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”