Full Field Technician

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

System Implementation area

Job Description

Main Activities of the Full Field Technician – System Implementation and Integration

The Full Field Technician will be responsible for the technical execution of the project implementation phase, ensuring that all hardware and software systems are successfully installed, configured, and integrated. Core responsibilities include:

• On-site Installation and Commissioning: Accompany the installer during physical assembly, installation, cabling, and initial testing of all system components (repeaters, controllers, routers, radiating system, alarms, etc.).
• Device Configuration and Parameterization: Apply specific configurations and parameters to the equipment, ensuring they are ready for the integration phase.
• System Integration and Validation: Configure and validate communication between different subsystems and platforms (repeater with Master Site), ensuring interoperability according to the project architecture.
• Acceptance Tests (Homologation): Conduct and monitor Field Acceptance Tests (FAT/SAT) with the client, validating the full system operation and resolving any gaps found for final delivery.
• Diagnosis and Resolution of Implementation Failures: Identify and correct technical, hardware, or network communication failures during the implementation and go-live period.
• Documentation and As-Built: Inform the Engineer of changes in relation to the PPI, so that technical documentation (checklists, test reports, and as-built drawings) is updated, finalizing the technical delivery of the project.
• Technical Support to the Client (Go-Live): Provide initial technical and operational support to the client at the moment the new implemented system goes into operation.

Basic Requirements

1. Education and Experience

• Technical Education: Complete technical course in Electronics, Telecommunications, Mechatronics, Electrotechnics or related areas.
• Professional Experience: Experience in maintenance, installation and commissioning of RF equipment and systems. Previous experience in LMR is a differential, as well as basic knowledge in IP networks.

2. Essential Technical Knowledge

• Radio Communication Systems: experience in radio communication systems including: P-25, TETRA or DMR.
• RF Principles: In-depth understanding of Radiofrequency fundamentals, including concepts such as wavelength, frequency, impedance, power, SWR (Standing Wave Ratio) and attenuation.
• Test and Measurement Equipment: Proficiency in the use of RF measurement instruments, such as Spectrum Analyzer, power meter, signal generator and scanner. The candidate must be able to interpret results and diagnose problems based on them.
• Analysis and Diagnosis: Ability to analyze and diagnose faults in RF systems, using block diagrams, schematics and technical manuals.
• Antenna Systems: Knowledge in installation, alignment and maintenance of antennas, including different types (omnidirectional, directional, parabolic) and their characteristics.
• Coaxial Connectors and Cables: Experience with coaxial cable types (1/2", 7/8" etc.) and connectors (N-type, DIN, etc.), as well as crimping and soldering techniques to ensure signal integrity.
• Installation and Maintenance: Ability to perform installation, configuration and corrective maintenance of RF systems in the field.
• Operating System Knowledge: experience in Windows/Windows Server or Linux/Unix operating systems, including server installation and maintenance.
• Basic Network Knowledge: Basic knowledge of network protocols (TCP/IP).

3. Behavioral Skills

• Logical Reasoning and Problem Solving: Ability to approach problems in a structured way, identifying the root cause and proposing effective solutions.
• Teamwork: Collaborate effectively with other technicians and engineers to solve complex challenges.
• Communication: Good verbal and written communication to report problems, document procedures and interact with clients and other teams.
• Proactivity and Autonomy: Be able to work independently, manage your time and prioritize tasks.
• Customer Service: Ability to interact with clients professionally and technically, explaining problems and solutions clearly and accessibly.

4. Additional Requirements

• Availability: Flexibility for travel.
• CNH: Valid driver's license.
• NRs: Certifications in Regulatory Standards, such as NR-10 (Safety in Electrical Installations and Services) and NR-35 (Work at Height), are important differentials and, depending on the activity, may be mandatory.
• English: Basic reading and comprehension of technical manuals and documentation in English.

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes