HR Operations Contractor

undefined ago • 6-12 Years • Human Resource

Job Summary

Job Description

Sinch is a global leader in CPaaS, enabling businesses to reach customers via mobile messaging, email, voice, and video. They handle over 150 billion engagements annually. This HR Operations Contractor role in Noida, India, supports the HR team with documentation, onboarding, and employee coordination. Key responsibilities include managing new hire documents, system enrollments, providing HR support, and drafting employment letters. The role requires a detail-oriented individual with foundational HR understanding to ensure smooth operations and compliance.
Must have:
  • Collect and verify onboarding documents.
  • Maintain and update onboarding checklists.
  • Coordinate IT/Facilities for new hire setup.
  • Manage system access activation/deactivation.
  • Assist HR Business Partners with tasks.
  • Communicate with new hires and internal teams.
  • Maintain professional email etiquette.
  • Draft and manage employment-related letters.
  • Ensure HR communications meet standards.
  • Maintain confidentiality and accuracy.
  • Bachelor's degree.
  • 6-12 months HR Generalist/Operations experience.
  • Proficiency in MS Office Suite.
  • Familiarity with HRIS systems.
  • Strong attention to detail.
  • Excellent written and verbal communication.
  • Handle confidential information discreetly.
Good to have:
  • Experience in drafting various HR documents
  • Managing onboarding processes
  • Ability to coordinate with multiple departments
  • Proactive approach to identifying and resolving issues
Perks:
  • Flexible and supportive working environment
  • Paid Time Off
  • Maternity Leave
  • Paternity Leave
  • Wellbeing Programs
  • Subsidized Meal
  • Training & Development
  • Internal Mobility
  • Competitive salary and Allowances
  • Highly engaged, collaborative, and transparent work culture
  • Constant skill upgradation by learning and career advancement opportunities
  • Annual health checkup
  • Global Mobility Program/Opportunities
  • Engaging Rewards & Recognition programs

Job Details

Description

#Sinch is a global leader in the growing market for Communication Platforms as a Service (Cpaas) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. We reach every phone on earth. From the lifechanging to the Messaging, we're helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact on how billions of people engage with their favorite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale! More than 150,000 businesses, including many of the world’s largest companies and mobile operators, use Sinch’s advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinch's core values are Make it Happen, Dream Big, keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 5,000 employees across 55 different countries.

Our APIs and platform deal with over 150 billion engagements annually. Sinch, 2nd largest Cpaas and messaging provider in the world is looking for a HR executive for Noida (India) location.

Requirements

Role Overview:

We are seeking a detail-oriented and proactive HR Operations Contractor to support our HR team in managing documentation, onboarding processes, and employee coordination. The ideal candidate will have a foundational understanding of HR practices and a keen eye for detail, ensuring smooth HR operations and compliance.

Key Responsibilities

New Hire Documentation Management

  • Collect and verify onboarding documents such as identification proofs, tax forms, and bank details.
  • Maintain and update onboarding checklists to ensure all necessary documentation is received and processed.

Employee Enrolment on var portals & System Management

  • Coordinate with IT and Facilities teams to set up email accounts, HRIS access, ID cards, and workstation arrangements for new hires.
  • Manage the activation and deactivation of system accesses, ensuring timely updates to access logs and trackers.

HR Support

  • Assist HR Business Partners (HRBPs) and HR teams with administrative tasks

Communication & Coordination

  • Communicate effectively with new hires and internal teams to facilitate onboarding and resolve queries.
  • Uphold professional email etiquette and maintain clear, concise communication across all HR interactions.

HR Documentation & Letter Drafting

  • Draft and manage employment-related letters, including offer letters, confirmation letters, promotion letters, and transfer letters.
  • Ensure all HR communications adhere to company standards and legal requirements.
  • Maintain confidentiality and accuracy in all documentation processes.

Qualifications & Skills:

  • Educational Qualification: Bachelor's degree
  • Experience: 6–12 months in HR Generalist or HR Operations roles.
  • Technical Skills: Proficiency in MS Office Suite (Word, Excel, Outlook); familiarity with HRIS systems is a plus.
  • Soft Skills: Strong attention to detail, excellent written and verbal communication skills, and the ability to handle confidential information with discretion.

Preferred Attributes:

  • Experience in drafting various HR documents and managing onboarding processes.
  • Ability to coordinate with multiple departments to ensure seamless HR operations.
  • Proactive approach to identifying and resolving issues related to HR documentation and employee onboarding.

Benefits

  • Flexible and supportive working environment
  • Paid Time Off, Maternity, Paternity Leave, Wellbeing Programs
  • Subsidized Meal
  • Training & Development
  • Internal Mobility
  • Competitive salary and Allowances
  • Highly engaged, collaborative, and transparent work culture
  • Constant skill upgradation by learning and career advancement opportunities in a high-growth environment
  • Annual health checkup.
  • Global Mobility Program/Opportunities.
  • Engaging Rewards & Recognition programs

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About The Company

By dreaming big, we make things happen and make them matter – for our customers and the world!

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