Launch Manager

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

Launch Management is responsible for managing the lifecycle of our software and solution launches from portfolio approval through post-launch for the Software and Mobile Video businesses.

Job Description

The Launch Manager is responsible for ensuring cross functional alignment, communication, tracking, and overall readiness for software offers and product launches with the goal of delivering solutions on plan. The Launch Manager is there to enable excellent customer experiences by leveraging repeatable processes and deliverables

The successful candidate will be an expert in process/project management with proven collaboration and project management skills to align all stakeholders for delivering successful launch outcomes with minimal direction. The Launch Manager is responsible for collaborating with Product Management and Engineering, Marketing, Sales Enablement, Finance, Order Management, Services, Legal, among others throughout the launch process, to ensure all stakeholders are thoroughly educated on the new launches and their expected involvement. Strong communication skills are needed to inform stakeholders of risks and contingency plans. The role is a vital part of the Portfolio Operations team, bridging the gap between concept and execution.

To excel in this role, you:

• Can drive a cross functional group of business functions towards a common goal
• Can multi-task across a number of simultaneous product launches
• Are adept at driving consensus and finding creative options when posed with constraints
• Thrive on ambiguity
• Understand the technical and legal aspects of decisions being made and are able to clearly articulate these to stakeholders

Essential Functions

• Build, maintain, and communicate product launch plans and track the deliverables, milestones, risks, and dependencies from the cross functional launch team
• Identify cross-functional stakeholders and their associated launch plan tasks/deliverables
• Ensure all stakeholders understand their needs and commitments for each launch
• Anticipate issues, proactively explore contingencies, and provide escalation management throughout new product launches
• Advocate for all stakeholders throughout the launch cycle to ensure they have the support needed to succeed
• Ensure a successful customer journey is given appropriate consideration by including early engagement of the appropriate internal stakeholders to provide the necessary input
• Able to determine sufficiency of deliverables, both directly and indirectly
• Collaborate and coordinate with leaders across organizations whose timelines must synchronize to ensure customers and company stakeholders are informed about product launches and launch readiness, in a predictable and reliable manner
• Collaborate with other members of the Launch Management team to develop/enhance tools and processes to improve collaboration and reduce redundancy to ensure launch success

Requirements:

• A minimum of 5 years of related experience in product/launch management with a Bachelor's degree
• PMP Certification, or equivalent, a plus
• Excellent verbal and written communication.
• Experience with the D-Stream process and sign-offs
• Ability to understand and communicate the big picture while being able to be detail-orientated about execution
• Self-motivated, results-driven with a strong sense of urgency.
• Excellent project management skills
• Able to navigate a highly-matrixed organization and gain trust with leaders across multiple layers
• Highly customer-focused

Basic Requirements

• Bachelor's degree OR 5+ years of related experience.

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.