Lead Product & Visual Designer, Design Systems - Commerce Cloud
Job Description
- Define, create, and maintain the Commerce Cloud design system in Figma.
- Work closely with front-end engineers to translate design system components into production-ready code.
- Establish design system governance standards and oversee the roadmap.
- Serve as a bridge connecting design, product, engineering, and commerce platform teams.
- Develop and maintain comprehensive documentation for the design system.
- 7+ years designing and delivering digital products.
- 3+ years of specific experience with design systems creation, implementation, and governance.
- Expert knowledge of Figma, including advanced component creation, auto-layout, variants, and design token management.
- Strong understanding of front-end development principles (HTML, CSS, JavaScript fundamentals).
- Experience with design system governance, documentation tools, and version control.
- Deep understanding of user-centered design methods and best practices.
- Demonstrated leadership behaviors that inspire teams and build trust with stakeholders.
- Strong communication and active listening skills.
- Experience using analytics and user research to drive design decisions.
- Time off programs
- Medical, dental, vision, mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- Employee stock purchasing program
- Benefits and resources to find balance and be your best
- AI agents accelerate your impact
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Position Overview
We're hiring a Lead UX Designer to own design systems for Salesforce Commerce Cloud storefront experiences. This role combines UX expertise with technical design systems knowledge to create scalable, consistent e-commerce experiences. You'll lead the design and implementation of Commerce Cloud's design system while working closely with engineering teams to build inclusive and accessible experiences for online shopping.
Key Responsibilities:
Design Systems & Technical Collaboration
- Define, create, and maintain the Commerce Cloud design system in Figma, including components, patterns, design tokens, and storefront-specific elements
- Work closely with front-end engineers to translate design system components into production-ready code
- Collaborate on technical implementation decisions, leveraging understanding of front-end development constraints and opportunities
- Establish design system governance standards and oversee the roadmap for features and updates
Cross-Functional Partnership & Communication
- Serve as a bridge connecting design, product, engineering, and commerce platform teams
- Develop and maintain comprehensive documentation for the design system, including usage guidelines and implementation best practices
- Provide training and support to teams adopting the design system
- Collaborate with user research teams to validate design decisions and iterate on commerce-specific user needs
Leadership & Mentorship
- Mentor design team members on design systems thinking and best practices
- Foster systematic design thinking across the Commerce Cloud organization
- Advocate for accessibility and inclusive design, encouraging prioritization of accessible features
Required Qualifications:
Experience
- 7+ years designing and delivering digital products as part of cross-functional teams
- 3+ years of specific experience with design systems creation, implementation, and governance
Technical Skills
- Expert knowledge of Figma, including advanced component creation, auto-layout, variants, and design token management
- Strong understanding of front-end development principles (HTML, CSS, JavaScript fundamentals)
- Experience with design system governance, documentation tools, and version control
Design & Leadership
- Deep understanding of user-centered design methods and best practices
- Demonstrated leadership behaviors that inspire teams and build trust with stakeholders
- Strong communication and active listening skills
- Experience using analytics and user research to drive design decisions
What You'll Work On
- Commerce Cloud storefront component libraries and design patterns
- Checkout flows, product catalog experiences, and shopping cart interfaces
- Mobile-responsive design systems for commerce applications
- Accessibility standards implementation across all commerce touchpoints
- Performance-optimized design solutions for high-traffic e-commerce sites
- Global design patterns that work across markets and languages
At Salesforce, you'll work on design systems that power commerce experiences used by millions of shoppers worldwide. You'll make merchants more successful, shoppers' experiences more delightful, and developers' implementations more efficient.
Application Requirements: Submit a résumé with portfolio links showcasing design systems work and commerce experience. Submissions without portfolios will not be considered.
