Learning & Development Trainer

The Learning and Development Trainer delivers highly interactive, engaging, and scalable learning initiatives that yield significant impact. They utilize adult learning principles, facilitation skills, and Clearwater expertise to assist with creation, curate, and lead learning solutions focused on enhancing performance and productivity. Individuals in these roles possess a deep understanding of our dataflow process, our culture, and our organizational structure.

Responsibilities:

• Delivers on creative, scalable learning solutions with speed and agility, proactively evaluating the impact and effectiveness of the implemented solutions.
• Utilizes effective readiness, deployment, assessment, and reinforcement strategies for the learning experiences they execute.
• Employes a variety of delivery methods, including instructor-led courses, virtual, web-based, or other learning solutions.
• Executes the Talent Enablement team’s onboarding training program needs.
• Applies functional or content expertise to create/curate and facilitate learning experiences for limited audiences.
• Develops surveys, analyses findings, and reports on them for learning experiences produced. Integrates feedback into future solutions.
• Builds expertise and understanding in one or more functional areas to meet their business needs in learning experience design and implementation.
• Designs and implements readiness and reinforcement communications and manages implementation for created learning solutions (as required).
• Solicits clear direction, ongoing guidance, and feedback on assigned project work. Incorporates feedback quickly and adjusts as needed.
• Provides subject matter expertise for assigned technologies, job-specific training, and conducts train-the-trainer sessions as required.
• Manages tracking and follow-up communications for onboarding and other Learning and Development-led training initiatives (as required).
• Provides in-person and virtual continued onboarding support for new hires.

Required Skills:

• Ability to deliver engaging and interactive training sessions to individuals or groups.
• Ability to provide guidance and support to individuals or teams to help them develop their skills and reach their full potential.
• Proficiency in using various e-learning tools and software to develop and deliver training programs.
• Strong computer skills, including proficiency in Microsoft Office.
• Excellent attention to detail and strong documentation skills.
• Outstanding verbal and written communication skills.
• Strong organizational and interpersonal skills.
• Exceptional problem-solving abilities.

Education and Experience:

• Bachelor’s degree in human resources, business administration, finance, or a related field.
• 2+ years of relevant experience.