Organization Readiness Delivery Lead, Group Insurance

As the Organization Readiness Delivery Lead, you will support the Group Benefits Transformation strategy for the organization’s transformation initiatives. You will collaborate closely with the Program Management Office, portfolio program leads, and cross-functional Group Benefits partners as required. The Group Benefits Portfolio will enable our organization to provide more efficient and improved customer service as well as new growth opportunities and modernization efforts which in turn will help us realize our financials goals.
You are responsible for supporting change management for key, cross-functional initiatives and assisting business areas with improving change adoption including assisting with communication strategies and rollout, influencing adoption and change resiliency, supporting training and resource development, and partnering with change champions. This role is critical in supporting business readiness for various initiatives, enabling the development of key resources, awareness, and adoption across impacted teams. Supporting transparent communication, program monitoring, and collaboration with collaborators and business partners to drive accountability are key deliverables.

You will

• Engage collaborators and partners to support and implement detailed action plans, enabling the execution of initiatives and change adoption
• Support organization readiness for Group Benefits-wide projects across workstreams and functional areas by contributing to the delivery of consistent messaging and communication, training and documentation, and enablement for customer-facing initiatives
• Apply strategic frameworks to identify issues and solve problems structurally and creatively
• Develop concise and engaging presentations for leadership team updates
• Work collaboratively with team members across Guardian
• Identify training opportunities and contribute to the development of training programs
• Provide business SME support for training, documentation, and communication design and impact assessments
• Act as a liaison with all internal Group Benefits departments to ensure end-to-end process success, provide subject matter expertise, and develop recommendations to improve change adoption and execution on initiative deliverables
• Coordinate, plan, and deliver results optimally through proficient change management and project management skills
• Facilitate engagement: communicate and market programs to drive engagement and adoption

You have

• Bachelor’s degree or equivalent work experience
• 3+ years of experience in insurance, preferred
• Experience delivering on complex projects or timelines and can work in a highly ambiguous and fast-paced environment
• Great teammate with proven ability to cultivate and coordinate working relationships within a matrixed environment with a positive attitude
• Strong written and verbal communication skills and consensus building skills, along with active listening skills​
• Ability to build trust with business partners and communicate a vision - “tell the story"
• Strong business insight and ability to become familiar with a wide array of business processes
• Able to effectively interact with various levels of an organization, including both technical and non-technical business areas
• Previous experience with change management preferred
• Ability to share and improve innovation, efficiency, and execution

Location
This is a hybrid on-site position requiring 3 days a week in a Guardian office.

Salary Range:

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.