Pool/Recreation Host/Hostess - Full-Time, $25.95/Hour

1 Month ago • All levels

About the job

Job Description

Join Aulani, A Disney Resort and Spa, as a Recreation Host/Hostess. You will be responsible for maintaining poolside cabanas, providing exceptional guest service at various pool locations, and staffing the Dive Shop, slide dispatch, and pool gates. Ensure the safety of guests, welcoming cabana guests, and maintaining overall upkeep of cabanas are key responsibilities. Proactive guest engagement and ensuring adherence to rules and safety guidelines are crucial. This role requires frequent walking/standing/pushing/pulling, bending/twisting, and kneeling, and involves working indoors and outdoors in all weather conditions.
Must have:
  • Strong verbal communication skills
  • Enthusiastic about interacting with guests
  • Proactive in anticipating guest needs
  • Responsible and mature
  • Able to complete repetitive tasks
Good to have:
  • Previous experience in a Hotel/Resort environment
  • Cabana or pool service experience
  • Knowledge of Resort and surrounding areas
  • Knowledge of Hawaiian/Japanese language
  • Previous experience in hospitality or tourism on the Hawaiian Islands
Perks:
  • 100% full coverage of healthcare
  • Tuition paid upfront at network schools
  • Free lunch
  • Free parking
  • Free theme park admission
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Job Summary:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

  • 100% full coverage of healthcare for you and your eligible dependents
  • Tuition paid upfront at network schools
  • Free lunch
  • Free parking
  • Free theme park admission and much more!
Recreation Host/Hostess cast members will maintain poolside cabanas for all Guests while providing exemplary Guest Service at various pool locations. They will also staff the Dive Shop, slide dispatch and pool gates.

Responsibilities:

  • Ensure the safety of Guests, may be a first responder to emergency situations
  • Welcoming cabana Guests and providing a sense of arrival
  • Maintain overall upkeep of all cabanas
  • Assist with clearing pool deck of used towels, lifejackets, and trash
  • Politely ensure adherence to rules and safety guidelines in the Recreation locations
  • Greet Guests with positive, friendly and helpful attitude
  • Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
  • Frequent walking/standing/pushing/pulling
  • Frequent bending/twisting and kneeling
  • Frequent use of hands
  • Strong observational skills to proactively identify Guest needs and ensure safety guidelines are being followed
  • Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity

Basic Qualifications:

  • Strong verbal communication skills able to positively engage with guests, team members and management
  • Enthusiastic about interacting with, assisting, and receptive to all guests
  • Proactive in anticipating guest needs
  • Must be able to complete repetitive tasks while maintaining quality
  • Responsible and mature
  • Energetic and comfortable giving and taking feedback
  • Prolonged standing for two to three hours at a time and heavy lifting may be required
  • You must be at least 18 years of age to be considered for this role
  • Able to stand and walk up to 8 hours on a beach and pool deck in all types of weathered conditions
  • Frequent walking/standing/pushing/pulling/reaching
  • Frequent bending/twisting and kneeling
  • Frequent use of hands
  • Must work outdoors in an open water environment, in all types of weather; sometimes exposed to extreme heat/humidity and/or cold.
  • Vision and hearing must be normal range to see and hear guests
  • Carry up to 15-20 lbs..
  • Push 50+ lbs.
  • Must be able to swim

Preferred Qualifications:

  • Previous experience in a Hotel/Resort environment
  • Previous cabana or pool service experience
  • Knowledgeable about Resort and surrounding areas
  • Knowledge of Hawaiian/Japanese language preferred
  • Previous experience in hospitality or tourism related role on the Hawaiian Islands preferred

Additional Information:

SCHEDULE AVAILABILITY

Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.

Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year.

SUBMITTING YOUR APPLICATION
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Keyword: AULANI CASTING. AULANICASTING, Recreation

The pay rate for this role in Hawaii is $25.95 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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