Principal Cybersecurity Administrator

Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits.

Who We're Looking For

This position is primarily responsible to serve as a hands-on technical lead for the Security Access Management (SAM) team and assist management with various strategic and departmental projects. This position leads IAM and PAM projects and recoveries. The role will work closely with IAM/PAM team and SAM Manager to support security infrastructure as well as integrating security measures as it relates to office automation systems, management information systems, voice, data, and Local Area Network systems, as well as PCs, peripherals and associated software/services.

A successful candidate will have an extensive background and experience in PAM strategy, architecture and software development/engineering as well as an ability to ensure appropriate visibility, communication, and governance across key business partners and stakeholders. The roll will help with coordinating SAM team member activities.

Some of What You'll Do

Scope of the Role:

• Direct Reports: This is an individual contributor role with no direct reports.

Key Responsibilities

• Act as department lead, helping to coordinate the activities of team members and supporting manager in development of team objectives.
• Develop, implement, and support improvement programs to keep the IAM processes and procedures relevant in rapidly advancing technology.
• Administer user accounts, permissions, and access controls.
• Manage user identity lifecycle including onboarding, offboarding, and account updates.
• Provide technical consultation, lead access governance and re-certification campaigns, and support audit and compliance initiatives by providing documentation and subject-matter expertise.
• Respond to audit findings and implement remediation measures.
• Help establish and manage departmental SLAs and prepare regular reports on IAM metrics, incidents, and program effectiveness for leadership.
• Develop and maintain training materials related to identity and access management.
• Support Manager by ensuring adherence to departmental policies and procedures.
• Serve as escalation point for highly complex customer inquiries and support tickets.

Experience, Education, and Certifications:

• Bachelor’s degree in STEM field, preferably computer science or related.
• 8 years of experience in identity and access management.
• Proficiency in scripting languages like PowerShell, JavaScript, Python, or Ruby for automation.
• Strong experience with Active Directory, LDAP, Entra ID, and REST APIs.
• Strong familiarity with OAuth, SAML, FIDO2 and other authentication protocols.
• Strong experience with Windows, Linux and Solaris Operating Systems knowledge.
• Experience with administration of IGA software with a focus on SailPoint.
• Experience with administration of PAM software and knowledge of PAM technologies with a focus on BeyondTrust Password Safe.

Additional Requirements:

• Constant improving mindset and ability to identify repetitive processes and automation opportunities.
• Advanced knowledge of Security Policies/Practices.
• Advanced security application knowledge.
• Advanced knowledge of SOX, SSAE16 SOC audit criteria and process.
• Advanced knowledge of security controls operation and compliance standards.
• Advanced troubleshooting skills.
• Working knowledge of Project Management discipline and process.
• Strong ability to use logic concepts.
• Strong written and oral communication skills.
• Strong analytical skills.
• Strong organization skills.
• Strong leadership skills.

Why You Should Join Us

Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.

At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.