Principal Engineer - Cyberark I On-site, Bangalore

21 Minutes ago • 9 Years +

Job Summary

Job Description

The Principal Engineer will be responsible for creating procedures, implementing processes, and developing staff for managing and maintaining security systems across internal and client environments. This role involves working closely with management, engineers, architects, and clients to deliver high-profile, critical services to existing Managed Security Service clients. The Principal Engineer will serve as a subject matter expert and team lead for Managed Security Services, addressing client configuration issues and internal projects.
Must have:
  • Serve as a primary technical responder for incidents and requests pertaining to CyberArk Privileged Access Management.
  • Provide CyberArk-related troubleshooting services for project or post-production support.
  • Perform account onboarding, safe creation, platform creation, and management.
  • Troubleshoot safes, platform creation, and account management issues.
  • Collect logs, analyze failure situations, troubleshoot issues, and implement known solutions.
  • Assist with CyberArk postproduction activities, connector configuration, custom rule development, and third-party system integration.
  • Document incident resolutions, RCA/RFOs, SOPs, design specifications, and reference architectures.
  • Perform routine changes and maintenance including hotfix and security patching, device reboots, and configuration backups.
  • Strong troubleshooting and issue isolation skills.
  • 9 years of experience implementing, administering, and supporting privileged access management technologies (preferably CyberArk).
  • Proficiency in CyberArk, system administration, scripting (JavaScript, Python), Rest API, LDAP directories, and Active Directory.
  • Familiarity with Privileged Access Management architecture.
  • Experience remotely administering Windows Server OS and Unix/Linux-based systems from a command line interface.
  • Familiarity with diagnostic tools and analyzing data (Analyzing Error Logs).
  • Strong written and verbal communication skills.
  • Bachelor’s degree in computer science, Engineering, related discipline, or equivalent experience.
  • Ready to relocate to Bangalore.
  • Ability to provide 24/7 support and work from the office.
Good to have:
  • Remain current on all CyberArk and PAM market related trends, tools, and methodologies.
  • Ability to obtain and evolve technical expertise, certifications, and industry credentials.
  • Ability to obtain and maintain CyberArk certifications.
  • CyberArk Defender and CyberArk Sentry certification.
  • Related professional certifications such as CISSP, CISM, and/or CISA.
  • Relevant industry certifications (e.g., CISSP, CEH, CHFI, SSCP, CCSP).
  • Prior experience or familiarity with a NOC/SOC-type working environment.
  • MCSE and/or MS Azure certifications.
  • CyberArk Certified Delivery Engineer.
Perks:
  • A company committed to championing Diversity, Equality, and Inclusion through Employee Resource Groups.
  • Work/life balance.
  • Professional training resources.
  • Creative problem-solving and the ability to tackle unique, complex projects.
  • Volunteer Opportunities through “Optiv Chips In” program.
  • The ability and technology necessary to productively work remotely/from home (where applicable).

Job Details

The Principal Engineer will be responsible for creation of procedures, implementation of processes and development of staff for managing and maintaining security systems across internal and client environments. The Principal Engineer will work closely with Management, Senior Engineers, Solution Architects, Senior Security Engineers, other Principal Security Engineers and clients to complete high profile, critical services to existing Managed Security Service clients. Serve as a subject matter expert and team lead for Managed Security Services, staying in tune with all client configuration issues and all internal projects.

How you’ll make an impact

  • Serve as a primary technical responder for incidents and requests pertaining to various technologies including, but not limited to: CyberArk Privileged Access Management
  • Provide CyberArk -related troubleshooting services as part of project or post-production support activities.
  • Perform account onboarding, safe creation, platform creation and management.
  • Troubleshooting of safes, platform creation and account management.
  • Collect logs, analyze failure situations, troubleshoot issues, and implement known solutions while maintaining established OLAs/SLAs.
  • Assist with all CyberArk postproduction activities, connector configuration, custom rule development, and third-party system integration.
  • Document incident resolutions, RCA/RFOs, and SOPs, design specifications, and reference architectures as needed.
  • Perform routine changes and maintenance including hotfix and security patching, device reboots, and configuration backups

What we’re looking for

  • Strong troubleshooting and issue isolation skills
  • 9 years of experience implementing, administering, and supporting privileged access management technologies and related infrastructure (preferably CyberArk)
  • Ideal candidate will remain current on all CyberArk and PAM market related trends, tools, and methodologies.
  • Ability to obtain and evolve technical expertise, certifications and industry credentials through formal and informal training and other educational initiatives.
  • Ability to obtain and maintain CyberArk certifications.
  • Training/Certification: CyberArk Defender and CyberArk Sentry certification would be positive/preferred; additionally, related professional certifications such as the CISSP, CISM, and/or CISA are preferred.
  • 8+ years Proficiency in CyberArk and related technologies. Experience in system administration, scripting (JavaScript, Python), Rest API, LDAP directories, Active Directory
  • Familiarity with Privileged Access Management architecture
  • Experience remotely administering both Windows Server OS and Unix/Linux-based systems from a command line interface (MCSE and/or MS Azure certifications a plus)
  • Familiarity with diagnostic tools and analyzing data (Analyzing Error Logs)
  • Strong written and verbal communication skills
  • Relevant industry certifications highly desired (e.g., CISSP, CEH, CHFI, SSCP, CCSP, etc.)
  • Prior experience or familiarity with a NOC/SOC-type working environment highly desired.
  • Bachelor’s degree in computer science, Engineering, related discipline, or equivalent experience.
  • CyberArk Certified Delivery Engineer (Preferred)
  • CyberArk Defender Certification
  • CyberArk Sentry Certification
  • Ready to relocate to Bangalore
  • This team provides 24/7 support and Work from Office role

What you can expect from Optiv

  • A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
  • Work/life balance
  • Professional training resources
  • Creative problem-solving and the ability to tackle unique, complex projects
  • Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
  • The ability and technology necessary to productively work remotely/from home (where applicable)

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About The Company

We work alongside clients to manage cyber risk and equip them with perspectives and programs to accelerate business progress. Our real-world experience, deep vertical expertise and diverse teams enable us to face any challenge with confidence. We put you at the center of our unmatched ecosystem of people, products, partners and programs to design and implement agile solutions. Our adaptive approach continually assesses risk in the context of cyber and broader objectives to secure today's business and fortify it for the future.

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