Principal Software Engineer

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. 

What You’ll Do

SimpliSafe’s Monitoring Engineering organization is looking for a principal engineer with a strong focus on systems architecture, domain modeling, and a desire to chew on meaty projects to join our team.

We’re building next-generation home and small business security monitoring experiences that rise head and shoulders above our industry, leveraging our best-in-class technology and our focus on people. We embrace modern software design and craftsmanship, and support and own our work through its entire lifecycle. In this role, you’ll shape work across the entire Monitoring organization, and help build and design software that impacts millions of customers, both via our “front of house” work building alarm moment experiences in our app and via our work that supports the “back of house” operations teams that work to provide our service to customers.

Primary Responsibilities Include

• Work with individual team technical leads to design and architect systems and features across our product suite
• Do deep research and prototyping work on new technologies before adoption by the rest of the team (in the past, this has included research into Kafka, Temporal, etc.)
• Take on challenging implementation tasks, especially in areas that act as force multipliers for the broader team – for example, you might implement a Kafka abstraction that makes new consumers trivial, allowing the rest of the team to focus on consumer business logic
• Serve as a mentor to engineers at all levels, from SWE I through Staff, and provide feedback on their growth and performance to engineering managers
• Serve as a subject matter expert on monitoring domain concepts with other teams, stepping in to represent our point of view in cross-functional forums

Requirements

• Experience designing and scoping major features and entire systems for other engineers to deliver, working with product owners, designers, and other engineering leaders and teams to form a complete picture
• More often than not, your work has crossed teams, and you’re considered an expert in one or more technical areas
• Experience with modern languages, with a willingness to learn other tools and languages and teach others
• Experience with domain-first approaches – we represent complex, human processes in ways that machines can attempt to understand them, and work closely with our operations partners to build tools and systems that fit the real world they live in
• A collaborative mindset, passion for technology and learning, and strong customer and business focus — we don’t build for the sake of building, but instead focus on business and customer value

Nice-to-Haves

• Extensive experience as a practitioner of continuous integration & delivery, test automation, etc.
• A thorough understanding of cloud technologies, and relevant methodologies such as infrastructure-as-code, DevOps, etc. We are an AWS shop, with a lot of in-house platform plumbing that removes drudgery from deploying software
• Experience working on engineering systems and processes – we believe that making our software development lifecycle smoother and upfront investment in tools and patterns pays off in quality and speed of execution

What Values You’ll Share

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.

What We Offer

• A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive  
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here)
• Free SimpliSafe system and professional monitoring for your home. 
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.