Process Ownership Senior Manager

Job Purpose

As all roles in Trading Partner Finance, this role requires adherence to current Haleon GxP and compliance procedures.

Reporting to and supporting the GPO Lead:

Support on defining and refining the solution (i.e. system, process & data) by:

• Continually seek to standardise and simplify the ERP template and supporting processes to reduce ongoing business and implementation costs, whilst ensuring the template and process remains compliant with any legal, fiscal, or regulatory requirements.

• Develop and present business case to relevant governance bodies for review and approval, ensuring system design meets business requirements.

• Partner with the business to prioritise template/ process change requests, assessing those changes to determine feasibility, business benefit and business prioritisation.

• Ensure that global template solution documentation is accurate and current.

• Maintain an oversight and support where necessary on training material (LSOPs, e-books, e-learnings, Knowledge articles, Taxonomies etc.)

Support the delivery of the vision and help to define the roadmap to drive business benefit, continuous improvement and ease of process use for the end user. Define how Haleon will move from the current state to the desired future state (for the processes in scope) and drive continuous improvement. Embed and grow organisational capability through maintenance of training and process documentation and monitoring end user support effectiveness.

Optimise extraction of solution value by:

• Monitoring operational efficiency and effectiveness KPIs (baseline and targets) – partnering with business and operational teams to take corrective action, as required

• Assessing process adoption and process adherence / compliance for relevant processes, working with Business Leads to trigger appropriate interventions, as required

• Verifying that business case benefits are realised for system, process and data related improvements.

Self-analyse the processes and systems and discover and pursue projects to have a healthy project pipe line to deliver expected impact

Responsibilities

The responsibilities include – but non-exhaustively

GPO role’s basic requirements:

• Experience working in a large global organization.

• Ability to work in culturally diverse teams and reconcile cultural differences. 

• Experience of managing enterprise level processes and / or systems

• Demonstrated process improvement and project management skills

• Excellent communication skills at all levels across the organization

• Ability to communicate & collaborate for impact with both business and technical resources to ensure delivery of desired process outcomes

• Ability to influence and challenge stakeholders at various levels

• Experience working in cross-functional teams and across a matrix environment

• Subject matter expertise of the Supply chain finance process, Enterprise level financial processes and / or systems, SAP template and integration points with other process areas

• Solid analytical Skills

• Sound understanding of process simplification and standardisation and proven experience in process transformation roll-out.

• Good knowledge on automations tools (BOTs, Data Visualization)

• Good knowledge of process design, lean sigma and other process improvement approaches

• End to end mindset and approach to process improvement

• Disciplined, robust organization skills, ability to plan & manage workload 

• Good knowledge of ownership and change controls of process documentation (Global Standard operating Procedures)

• Good Knowledge of documenting technical design documents relation to a business process

• Good analytical skills to self-discover the project opportunities & drive continuous improvement initiatives.

Subject specific requirements:

• Experience in various invoicing processes including Accounts payable, Customer Billing, Intercompany invoicing

• Knowledge on various Inbound/outbound channels

• Experience in managing critical supply chain shipments

• Should understand supply chain finance framework

• Knowledge on global freight & Insurance for logistical processes

• Should understand payments/settlement process

• Strong knowledge on master data management for Supplier, Customer, Finance

• Knowledge on managing master data for cross border invoices

• Should understand the various trade compliance requirements for Import and Export trade

• Proven track of keeping the master data clean

• Understand Sub-contracting process and accounting

• Experience in managing a quality controlled GxP processes

• Experience in independently delivering automation projects

• Experience in leading or supporting strategic business projects (Network change / Business integration / Divestments)

• Subject matter expertise of the SAP ERP template and integration points with other process areas

• Knowledge on Internal Finance control framework

Leading People

• NA – Individual contributors’ role

Competencies

Competencies

Technical Skills:

• Fluency in English (Read/Write/speak)

• Experience of working with enterprise level ERP template, process & system governance

• In depth knowledge of SAP

• Excellent analytical Skills

• Ability to identify & resolve problems

Interpersonal competency:

• Growth mindset, Adaptability, Self-motivated and display of positive initiative in solving problems.

• Disciplined, robust organisation skills, ability to plan & manage workload

• Actively seek to improve process & drive continuous improvement to roll out process effective & efficient

• Ability to work in cultural diverse teams and reconcile cultural differences

• Effective communication skills and ability to interact with & influence stakeholders internally and externally

Education and experienced

Basic
Education

• University degree – Finance/Accounting/Economics

Preferred Education

• Preferred Qualifications: Chartered Accountant / Cost Accountant (ICWA) / MBA or Accounting qualification (CIMA / ACCA / ACA or equivalent)

Basic
Experience

• At least 14+ years of relevant experience

• Good communication skills

• Ability to analyse, design and execute standard business processes and identification of efficiencies/improvements.

• Own and govern ERP templates (manage/maintain/change)

• Ability to understand data privacy aspects of the business process

• Knowledge of SAP role design / segregation of duties and internal control requirements

• Experience of working in a controls / Sarbanes Oxley environment

• Change management experience

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

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