Procurement Operations Manager

The Microsoft Procurement mission is to deliver business value through proactive global solutions that are innovative, compliant and cost effective.  Procurement is a global team of 215+ employees across 30 countries supporting 100+ geographies and facilitating billions in annual purchases worldwide. Microsoft Procurement fosters a culture of innovation, operations excellence and provides great career growth opportunities with a rewarding and flexible work environment so you can better integrate professional and personal life. 

Do you have a deep passion for AI, digital transformation, business process design, and quality execution? Do you love the challenge of solving big, bold problems, seeing opportunities, and separating the signal from the noise? Are you a rigorous project leader who takes pride in delivering well-built, clean, projects - working well across teams and time zones? Are you customer obsessed, driving efficiencies while reducing risk in an operations environment? The Source to Pay Solutions team is looking for a Procurement Operations

Manager to lead the strategy of our SupplierWeb portal and Procurement Support platform leveraging Source to Pay processes and system changes to reduce risk, reduce cost and enhance user experiences.  This role is scoped to provide specialization in AI transformation and internal/external portal experiences. This is a  collaborative role where you will need to confidently work across the Microsoft Procurement organization at all levels to manage key initiatives and strategic projects.  

As we are breaking through barriers to drive transformation in Procurement, change is constant and is expected.  In this dynamic era of AI learning,  frank conversations and empowerment are our team principles.  We are looking for a thought leader with a growth mindset, who can provide clarity, who inspires change and creates energy across a broad base of teams, groups, customers, and communities. With your record of accomplishments leading innovative teams, employing  business and architectural skills, orchestrating the design and delivery of pragmatic and innovative solutions, this role might be ideal for you.    

• Lead the execution, successful delivery and oversight of SupplierWeb and Procurement support capability, continually documenting, monitoring and identifying ongoing opportunities for efficiencies in partnership with supply chain and engineering teams while having a security first mindset with a proactive emphasis to look for opportunities to ensure security in everything we do. 

• Manage complex tool requirements, understanding downstream implications to ensure effective, efficient and compliant workflows/processes for both internal and 3rd party tools 

• Develop  relationships with internal/external stakeholders and become a trusted partner to help achieve business goals and resolve/escalate issues through resolution 

• Create and manage project plans for releases, ensuring that key stakeholders provide sign-off on changes and operational teams are ready 

• Partner with various stakeholders and project leads on project plan and project schedule to ensure that project deadlines are met, assessing project risks and issues and providing solutions where applicable 

• Develop and maintain process documentation and user guides for operational teams  

• In-depth understanding and experience running and managing technical development releases, with analytical skills, attention to detail and ability to identify systems strengths and weaknesses, passion for innovation and continuous improvement 
• Translate business needs into clear and concise business requirements and/or functional specifications 
• Coordinate activities for user acceptance testing and system test execution 
• Perform ad hoc activities to support the project and operational needs