Product Designer

undefined ago • All levels • Design

Job Summary

Job Description

ESPN Bet, theScore, and iCasino are seeking a Product Designer for the Customer Activation Platform (CAP) team. This team manages organic and performance marketing, promotions, and loyalty programs to drive acquisition, retention, and gamified engagement through targeted campaigns and channel optimization. The role is ideal for passionate designers eager to work in sports media and gaming, focusing on making an impact through smart, humble, and deep-thinking design.
Must have:
  • Work closely with product designers, managers, engineers, and stakeholders to solve user problems from ideation to execution.
  • Leverage double-diamond design playbook and frameworks like Jobs to Be Done (JTBD) to create user flows, journey maps, wireframes, and hi-fi designs.
  • Proficiency in Figma for design and prototyping.
  • Follow and evolve the design system and language across platforms.
  • Communicate and articulate design decisions, pitching work effectively.
  • Be open to feedback, explore iterations, and provide critique to other product designers.
  • Participate in user research, usability testing, and leverage intelligence tools like Amplitude for quantitative feedback.
  • Continuously improve team and organizational processes.
  • Ship aesthetically pleasing user interfaces that delight and add value.
  • Bachelor’s degree, or equivalent knowledge and/or experience.
  • Experience with industry standard design tools (e.g., Figma, Framer, Sketch, Adobe XD, Illustrator, After Effects, Photoshop).
  • A portfolio with mobile case studies highlighting design thinking and process from research to execution.
  • Experience designing mobile UX / UI.
  • General understanding of iOS / Android patterns and conventions.
  • Excellent problem-solving skills and curiosity about business operations.
  • Ability to work autonomously.
Good to have:
  • Front-end development (HTML, CSS, JavaScript)
  • Promotional and loyalty program experience
Perks:
  • Competitive compensation package
  • Comprehensive Benefits package
  • Fun, relaxed work environment
  • Education and conference reimbursements

Job Details

PENN Entertainment, Inc. is North America’s leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them.

We’re always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products. Whether it’s through ESPN BET, Hollywood Casino, theScore Bet Sportsbook & Casino, or theScore media app, we’re excited to push the boundaries of what’s possible. These state-of-the-art platforms are powered by proprietary in-house technology, a key component of PENN’s omnichannel gaming and entertainment strategy.

When you join PENN Entertainment’s digital team, you’ll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you’ll also be part of a company that truly cares about your career growth. We’re committed to supporting you as you expand your skills and explore new opportunities.

With locations throughout North America, you can build a future at PENN Entertainment wherever you are. If you want to challenge conventions in gaming, media and entertainment, we want to talk to you.

About the Role & Team

ESPN Bet, theScore and iCasino is looking for a Product Designer to work with our Customer Activation Platform team. The Customer Activation Platform (CAP) team oversees our organic and performance marketing, as well as our promotional and loyalty programs—driving acquisition, retention, and gamified engagement through targeted campaigns, compelling offers, and channel optimization. If you're passionate and excited to work at a product company in the sports media and gaming space, we want to work with you! We’re looking for smart, humble, and deep-thinking product designers who are eager to make an impact and gr

About the Work

  • Work closely with other product designers, product managers, engineers, and various stakeholders, to solve user problems, from ideation to execution.
  • Leverage our double-diamond design playbook and various frameworks such as Jobs to Be Done (JTBD) to create user flows, journey maps, wireframes, hi-fi’s etc.
  • Most days, you’ll live and breathe in Figma, so ensure you have a good understanding of how the tool works, from design to prototyping.
  • Follow and help evolve our design system and language across platforms.
  • A critical part of product design involves pitching your work and justifying your design decisions, so you’ll be expected to communicate and articulate your thoughts regularly.
  • Being open and receptive to feedback, exploring iterations, and providing critique for other product designers.
  • Participate in conducting user research, usability testing etc. and leveraging intelligence tools such as Amplitude for quantitative feedback.
  • Always thinking about how to improve team and organizational processes.
  • Ship aesthetically pleasing user interfaces that delight and add value to our users.
  • Other duties as required

About You

  • Bachelor’s degree, or equivalent knowledge and/or experience.
  • Experience with industry standard design tools (Eg. Figma, Framer, Sketch, Adobe XD, Illustrator, After Effects, Photoshop etc).
  • A portfolio with mobile case studies that highlight how you think and your design process, from research and ideation to execution.
  • Experience designing mobile UX / UI.
  • A general understanding of iOS / Android patterns and conventions.
  • Excellent problem solver and curious about how the business works because design needs to further the strategy of the company.
  • Able to work autonomously.
  • Nice to have: Front-end development (HTML, CSS, JavaScript).
  • Nice to have: Promotional and loyalty program experience.

What We Offer

  • Competitive compensation package.
  • Comprehensive Benefits package.
  • Fun, relaxed work environment.
  • Education and conference reimbursements.

#LI-Hybrid

#LI-Remote

Penn Interactive is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Base pay is one part of the Total Rewards that Penn Interactive provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Penn Interactive provides best-in-class benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.

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