Programmatic Manager

NBCUniversal’s Advertising Platforms & Operations team is responsible for the product development, project management, and day-to-day operations of NBCUniversal’s full advertising technology suite. The division services both internal and external customers in support of NBCUniversal’s $8B annual advertising business. The Programmatic Ad Operations team within Business Operations & Services is a close-knit, fast-paced team tasked with executing all programmatic guaranteed and private marketplace deals domestically and globally. We are currently seeking a Programmatic Manager to support our indirect demand sales team. The ideal candidate is a highly collaborative person who is passionate about media and advertising innovation, cares about customers, and understands the value of good user experiences.    Responsibilities: Reporting to the Senior Manager, Programmatic Sales Operations, the person in this role will be responsible for:

• Day-to-day team management including on-boarding and development of direct reports
• Communicate technical issues, particular issues with deal escalations, in a manner that is easy for a non-technical audience to understand
• Provide training (troubleshooting programmatic deal delivery issues, creative spec, nuances across ad servers, DSPs, tag vendors, etc) to Sales and Sales Operations as needed
• Develop strategic relationships with our business partners and vendors
• This role is managing the Indirect Demand Business and will oversee the Indirect Demand Campaign Manager.
• Establish and improve workflow, processes, and establish goals for measuring and improving product output (quality, conformity, scalability, and sustainability)
• Contribute to Leadership meetings and strategic planning for Sales Operations organization