Quality Manager

Plant Quality Manager

We are seeking a seasoned and decisive Plant Quality Manager to lead our quality operations. This leadership role is responsible for driving a culture of quality, ensuring our products meet the highest standards, and acting as the primary point of contact for all quality-related matters. You will be a key leader in ensuring both process excellence and customer satisfaction.

Crucially, this role carries the authority to halt production or shipping processes as necessary to prevent non-conforming products from reaching our customers, thereby protecting the company's integrity and brand reputation.

Key Responsibilities

Quality Leadership & Management

• Lead and manage the entire quality function at the plant level, guiding the team to meet all internal and external quality processes and procedures.
• Manage all departmental resources to ensure the team has adequate capacity and capability to meet business needs and quality standards.
• Guide, coach, and hold the quality team accountable for their performance, fostering a culture of ownership and continuous improvement.
• Set and manage departmental objectives and KPIs for the quality team, reporting on performance and identifying required actions to achieve targets.
• Lead plant activities to achieve excellence towards VOC, Customer Scorecards, Cost of Poor Quality, and Warranty Management.
• Develop, implement, and maintain quality standards, documentation, and procedures across all manufacturing operations.
• Chair regular quality review meetings with representatives from appropriate departments to analyze metrics and drive continuous improvement.
• Ensure all quality activities are conducted in compliance with established health, safety, and environmental policies.

Process & Customer Quality

• Serve as the first point of escalation for all customer quality issues, acting as the primary liaison between the plant and the customer to ensure a rapid and effective response.
• Champion and drive a culture of continuous quality improvement across the entire plant.
• Oversee all problem-solving activities, utilizing structured methodologies like the 8D process to perform root cause analysis and implement robust corrective actions.
• Collaborate with the Supplier Quality Assurance function to effectively reduce the impact of non-conforming supplier materials on production quality.
• Oversee and support the deployment of core quality processes and tools, including PPAP, APQP, PFMEA, PCP, and SPC.
• Conduct risk assessments of processes and tasks to identify and mitigate potential quality issues proactively.

Qualifications

• Bachelor’s degree in Electrical Engineering or a related technical field.
• 3+ years of experience as an automotive plant quality manager
• Proven experience in leading problem-solving activities and applying quality tools (8D, SPC, MSA, FMEA, etc.).
• Strong understanding and experience with Quality Management Systems (IATF 16949 and customer-specific requirements).
• Excellent problem-solving skills with a strong ability to perform root cause analysis and implement corrective actions.
• Strong communication and interpersonal skills to effectively interface with customers and internal teams.
• Ability to prioritize tasks, manage multiple customer requirements, and deliver results in a fast-paced environment.
• 100% fluency in business English is required
• Must be proficient in Microsoft PowerPoint and Excel
• Proficiency in quality-related software and tools (e.g., Minitab, statistical analysis software)
• Other desirable qualifications: Toyota Production System (TPS) or Lean, or WCM, IATF Lead Auditor, VDA 6.3 Quality Auditor

WHY JOIN US?

• You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs.
• You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents.
• You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.

YOUR BENEFITS AT APTIV:

• Major Medical Insurance
• Accidental and Life Insurance
• Savings Fund
• Pension Plan
• Learning and development opportunities
• Recognition for innovation and excellence
• Opportunities to give back to the community

APPLY TODAY, AND TOGETHER LET’S CHANGE TOMORROW!

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Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.