Refugee Health Literacy Specialist
Job Summary
Job Description
World Relief is seeking a compassionate and justice-oriented Refugee Health Literacy Specialist to join their team. This role focuses on increasing healthcare literacy for Afghan clients in the United States, empowering them to make informed health decisions and promoting their integration into the community. Responsibilities include building relationships with clients and community leaders, facilitating group orientation sessions on various health topics, assisting clients with navigating the American healthcare system, and maintaining accurate documentation. The position requires a personal Christian faith and commitment to World Relief's mission.
Must have:
- Mature and personal Christian faith
- Commitment to World Relief's mission, vision, and values
- Desire to serve and empower the Church
- Ability to work up to 24 hours per week
- Valid driver's license
Good to have:
- Cross-cultural experience
- Proficiency in Microsoft Office
- Fluency in Farsi, Dari, or Pashto
- Attention to detail
- Team player
- Collaboration skills
- Previous experience as a Case Manager
Perks:
- Competitive benefits package
- Employee discount program
5 skills required
Job Details
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
This position is reliant upon funding and may be subject to modification or termination based on resource availability.
POSITION SUMMARY:
The Refugee Health Literacy Specialist will create opportunities to increase health care (including mental healthcare) literacy for eligible Afghans clients during their first months in the United States, empowering them to make informed health decisions. This position will provide medical/mental healthcare management and healthcare education to eligible Afghans clients. The Refugee Health Literacy Specialist works closely with eligible clients to promote successful community integration and long-term self-sufficiency. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position plays a crucial role within our refugee health promotion in helping clients obtain self-sufficiency and social integration through, building effective, authentic relationships with potential Afghan clients and Afghan community leaders, planning, delivering and documenting group orientations classes to support the client in making informed decisions about their health, acclimating to their new community with the long-term goal of meaningful integration into that community.
This is a limited-term position funded through a grant agreement until September 20, 2025 and contingent upon funding extension.
- Builds effective, authentic relationships with potential Afghan clients and Afghan community leaders
- Helps potential Afghan clients and Afghan community leaders connect with WR RHP Program Specialists
- Encourages client involvement in the program’s activities, identify and address potential barriers to their active participation in the program’s activities.
- Plan and Facilitate Group Orientation Sessions
- Assist clients in developing life skills and navigating American healthcare systems
- Review and/or produce training materials, plan and facilitate group orientations sessions on different topics such as: Refugee screening clinics and immunizations, Urgent Care and Emergency Room, Eligibility, coverage and benefits, understanding medical billing (Medicaid, RMA and Medicare), Self-care for emotional and mental health and available community resources, pre-and post-natal care
- Group sessions will be available to any and all enrolled clients.
- The new patient’s intake process focusing on the most common patient paperwork
Reporting and Documentation responsibilities:
- Maintain detailed and accurate case notes for all client interaction
- Provide interpretation for RHP related services as needed by using the interpreters contracted with World Relief or using the telephonic system as a last resort
- Keep a binder or digital folder for the orientations provided
- Regularly update the digital folder or blinder with any curriculum/materials used for individual and group sessions,
- Produce and keep copies of the calendar and the attendance log for all group orientations offered.
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Be able to work for a maximum of 24 hours per week.
- Cross-cultural experience strongly preferred
- Valid driver’s license
- Proficient in Microsoft Office applications
- Fluency in an additional language such as Farsi, Dari and Pashto
- Attention to detail, team player, collaboration
- Previous experience as a Case Manager
$22 - $22 an hour
World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
***
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
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