Relationship Management, Support (Coordinator)

• Campaign Tracking: Monitor the progress of ongoing campaigns, alongside the team Relationship Manager, ensuring timelines, budgets, and deliverables are met.
• Budget Management: Track campaign budgets, ensuring all expenses are accounted for and aligned with the allocated budget.
• Optimization: Support campaign evaluations identifying areas for improvement, ensure services are being optimized, and processes across teams are working effectively.
• Release Campaign Oversight: Work closely with the Relationship Manager in ensuring critical new release information is shared to the appropriate teams and in the appropriate formats.
• Campaign Asset Management: Gather and organize key assets and materials for a campaign, such as press materials, images, one-sheets, and lyrics, ensuring everything is current and easily accessible for the teams.
• Campaign Performance Tracking: Keep track of campaign performance across sales and other services deployed to ensure goals and objectives are being met.
• Competitive Analysis: Assist with gathering insights and conducting competitive analysis to inform strategic decisions.
• Report Generation: Assist in running reports for internal and or external needs, ensuring accuracy and timeliness.
• Label Onboarding: Provide assistance to the Solutions team with new label training, ensuring a smooth on boarding experience.
• Product Engagement: Support in driving adoption of The Orchard’s products and tools as well as driving adoption of new features contained therein.
• Office Visits & Meetings: Help coordinate office visits and in-person meetings with internal teams and external partners as necessary.

• Experience working collaboratively across various teams and departments, pulling reports, and navigating through various systems. A background in music distribution is preferred.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Excellent communication skills and the ability to work collaboratively across teams. Team player.
• High attention to detail and the ability to maintain accurate records.
• Ability to work efficiently in a fast-paced environment and handle various operational tasks.
• Familiarity with competitive analysis techniques and marketing strategies is preferred.
• Proactive self starter with a desire to learn.
• You are passionate about the music business and have a desire to build a career in the industry.

What We Give You

• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day  
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best 
• Opportunities to connect with our valuable resources, such as our Counsel of Equity & Progressive Action (CEPA), a group created by our employees tasked with developing and implementing innovative solutions to advance a globally-shared goal of ensuring fair and inclusive spaces for all
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching 
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans 
• Investment in your professional growth and development enabling you to thrive in our vibrant community.  
• The space to accelerate progress, positively disrupt, and create what happens next  
• Time off for a winter recess 

About The Orchard