SaaS Client Executive
Job Summary
Job Description
The SaaS Client Executive is a national sales role focused on driving new sales and retention for Zones' SaaS solutions within the small business sector. This includes selling next-generation telecommunications, unified communications, contact center, co-location, cloud, and managed services. The executive will collaborate with account managers to identify opportunities, manage client relationships, and enhance customer experience through regular technology reviews and upselling hybrid cloud technologies. The role involves active client management, business development, demand generation, and creating sales proposals, with a primary focus on the AireSpring portfolio. The position requires achieving revenue goals and managing renewal contracts.
Must have:
- Bachelor's Degree or higher
- 5 years relevant sales experience
- Strong organization and attention to detail
- Technologically savvy
- Strong interpersonal and presentation skills
- Strong oral and written communication skills
- Knowledge of "as-a-service" solutions
- Meets deadlines
- Works well with customers and management
Good to have:
- Experience in Telecom, UC, Contact Center, Cloud, Data Center, Managed Services
- Ability to balance multiple tasks
- Supports others and leads projects
- Thrives in a servant leadership environment
Perks:
- Medical, dental, and vision coverage
- Life insurance
- Disability insurance
- 401(k) plan with matching
- Paid time off
- Personal sick leave
6 skills required
Job Details
Description
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
The SaaS Client Executive is a national sales position responsible for driving new sales growth and retention strategies by recommending and selling Zones SaaS solutions for small business clients. These solutions encompass next-generation telecommunications, unified communications, contact center, co-location services, cloud services, and managed services to both new and existing customers. The SaaS Executive will collaborate with Account Managers and ATEs to identify new opportunities within current customer accounts and attract new customers for the SaaS solutions. They will manage relationships with both new and existing customers as well as partners within the Zones/AireSpring portfolio. Additionally, the SaaS Executive will enhance the customer experience by conducting regular technology reviews, growing and retaining various clients through upselling the latest hybrid cloud technologies in the market, and serving as the primary point of contact for clients who have previously purchased these services.
What you’ll do as the SAAS Client Executive:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Identify and cultivate new business opportunities to drive SaaS solutions of next generation telecommunications, unified communications, contact center, co-location services, data center, cloud, and managed services solutions to new and existing customers.
- Collaborate closely with small business inside sellers, team managers, and other specialty sellers to meet or exceed sales revenue targets.
- The primary focus will be on the AireSpring portfolio of solutions and services.
- Increase customer share by providing new telecommunication services, unified communication solutions, contact center solutions, co-location services, data center, cloud, SaaS, and managed services solutions to clients.
- Achieve revenue goals.
- Attain monthly and quarterly portfolio renewal contracts related to revenue goals.
- Demonstrate a strong and effective knowledge of all telecommunications, unified communications, contact center, co-location, data center, cloud, and managed service solutions in the Zones/AireSpring portfolio. Fluency in the contrasting differences between each solution and ability to articulate those differences based on a client’s requirements and sales opportunity.
- Provide strong existing client management and outgoing business development efforts to optimize effective market coverage to exceed sales targets and reduce client attrition.
- Help create client-facing business development activities, perform demand generation, and perform all follow-up to business development activities.
- Coordinate prospect meetings, teleconferences, and communications.
- Participate in client seminars and workshops.
- Create and deliver polished sales proposals and RFP responses.
- Maintain a pipeline and assist with CRM’s opportunity entry & initial account set up.
- Aid with vendor registration on new opportunities
- Submit pricing requests & formulate responses into quote comparison spreadsheet (presentation)
- Issuing quotes, sales presentations, sales orders, and contract paperwork to Team Leads and/or customers
- Record recent sales into CRM & Manage monthly revenue reports
- Communicate and provide vendor escalations paths/lists to existing customers.
- Perform in daily tasks of scheduling customer and deal review calls
What you bring:
- Bachelor's Degree or higher
- 5 years relevant sales experience in (Telecom, Unified Communications, Contact Center, Co-location, Cloud, Data Center, and Managed Services)
- Extremely well organized with strong attention to detail
- Technologically savvy; including high familiarity with Word, Excel, and database applications involving computer use and data entry
- Strong interpersonal and presentation skills including consulting skills
- Strong presentation and organizational skills – required to present proposals for net new services based on client requirements.
- Strong Oral and written communication skills
- Thorough knowledge of “as-a-service” solutions and business models
- Experience meeting and exceeding scheduled deadlines
- Works well with customers, vendors, and management effectively
- Ability to handle, and simultaneously balance, a wide variety of multiple tasks under short time constraints
- Be able to support others and lead projects as required
- Thrive in an environment that values servant leadership, high efficiency, personal dependability, and organization commitment.
Qualified candidates can expect a salary range of $70,000 - $85,000 plus generous commission potential.
Zones offers a comprehensive Benefits package
While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.
At Zones, work is more than a job – it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.
Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States.
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