Job Description
WHAT YOU WILL DO
As a Sales Advisor at H&M, you will be a key part of the team and help customers find what they are looking for. You will welcome them to the store, advise them on their selection, and ensure they have a great customer experience. With your energy and approach, you will contribute not only to your own success but also to the success of the entire team.
- Help customers with selection and share your knowledge of fashion
- Collaborate with colleagues and ensure the store is always tidy and well-stocked
- Participate in opening and closing the store
- Represent the H&M brand with a positive attitude
WHO YOU WILL WORK WITH
Our stores are the heart of the company – a place where customers experience our brand firsthand. As part of a dynamic team consisting of Sales Advisors, Store Managers, Visual Merchandisers, and other colleagues, you will contribute to a pleasant atmosphere and excellent customer service. You will collaborate not only with your team, and together you will contribute to success. You will help customers feel confident and express their style – and thus contribute to making fashion accessible and sustainable for everyone.
WHO WE ARE LOOKING FOR
We are looking for enthusiastic people who:
- Have experience in customer service in fashion, retail, or a similar field (not a condition, but an advantage).
- Enjoy fashion and want to ensure customers have a great customer experience.
- Enjoy working in a dynamic and team-oriented environment.
- Are communicative, creative, and open to new technologies.
- Are flexible, proactive, and willing to learn new things.
- Have Czech language at a minimum B2 level
- Are open to afternoon shifts (until approx. 9:30 PM) and weekend work
WHY JOIN US
At H&M Group, we are proud to be a vibrant and friendly company. We offer our employees benefits and extensive development opportunities worldwide.
- 25% discount on all H&M Group brands – shop advantageously in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET).
- H&M HIP incentive program – Find more information here.
- Meal allowance of 90 CZK for each shift worked – up to 1890 CZK extra for a full monthly workload.
- Multisport card – stay fit with access to hundreds of sports facilities across the Czech Republic.
- Referral bonus for a new colleague up to 7000 CZK – help us find new talents and be rewarded for it.
- 21 days of vacation + up to 4 additional Relaxing Days – time for rest is a priority for us.
- Jubilee days off up to 3 days – celebrate work anniversaries with extra time off.
- Extensive training program – we invest in your development from day one.
- Great opportunities for career growth – we will support you every step of your professional journey.
JOIN US
Our uniqueness comes from many factors – an inclusive and collaborative culture, strong values, and growth opportunities. Above all, it is our employees who make H&M what it is.
This is a part-time position (10 or 20 hours per week), based in Prague. Apply by sending your CV as soon as possible, no later than September 21, 2025.
Due to data protection principles, we only accept applications through the career page.
Take the next step in your career with us. Your journey starts right here.
To manage the high volume of applications for the Sales Advisor position, we use an online skill-based assessment method for recruitment in our stores. The assessment is part of the application and selection process. Your answers will be evaluated by a tool that uses pre-defined criteria set by the H&M Group.*
- *Upon completion of the assessment, you will have the opportunity to share feedback and ask questions. If you encounter any difficulties or prefer an alternative assessment method, please contact Reply to Ad. Choosing an alternative will not affect your application.*
- *For more information on how we process your personal data, please refer to our Privacy Notice.*
- *We are committed to a recruitment process that is fair, equal, and competence-based. Therefore, we kindly ask you not to attach a cover letter to your application.*
Additional Information
- [](https://www.youtube.com/watch?v=QRMcrvwsjy0 "Videos to watch")
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Sales Advisor, part-time 10h/20h per week, Prague Zličín
- Řevnická, 155 00 Prague-Prague 515, Czech Republic
- Part-time