Sales Coordinator

About Moonbox

Moonbox is a leading branding and creative agency based in Dubai, known for building iconic brand identities and customer experiences.we are currently looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the sales team.The goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company.

Responsibilities

• Coordinate sales team by managing schedules, filing important documents, and communicating relevant information
• Ensure the adequacy of sales-related equipment or material
• Use AI-based tools (e.g., HubSpot, ChatGPT, Apollo, Notion, Monday.com, etc.) to automate follow-ups, manage tasks, and generate content
• Respond to complaints from customers and give after-sales support when requested
• Store and sort financial and non-financial data in electronic form and present reports
• Handle the processing of all orders with accuracy and timeliness
• Inform clients of unforeseen delays or problems
• Monitor the team’s progress, identify shortcomings and propose improvements
• Assist in the preparation and organizing of promotional material or events
• Ensure adherence to laws and policies
• Monitor proposal success rate and client feedback to improve pitch qualit