Security Officer

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Opportunity: 

We are seeking a motivated, passionate, collaborative, and detail-oriented Security Officer with experience in the security field to help protect Mattel’s employees, guest(s), product(s), and brands. The ideal candidate is a team player, has strong communication skills, and can organize & prioritize tasks.

This position is located at Mattel’s Fisher Price Campus in East Aurora, NY.  This is primarily a third shift position and will include holiday and weekend work. The security officer may be required to work the first, second and third shifts, based on business needs.

Shift:

Wednesday-Sunday: 11:30PM-8:00AM

What Your Impact Will Be: 

Physical Security

• Enforce Mattel Global Security Department’s Best Practices and adhere to US Customs-Trade Partnership Against Terrorism (CTPAT) program recommendations. This includes protecting Mattel’s physical property, assets, and personnel from theft, damage, harm, unlawful activities, etc.
• Completes security duties and related tasks as set forth in the Contingency Operations and SOP manuals under the direction of the Security Leader/Shift Supervisor and Security Supervisor.
• Perform administrative data entry duties as assigned by post orders standards (i.e. Guardhouse, Employee Entrance, Rover Patrol, Building Entrance, Satellite Site Patrol).  
• Coordinates traffic control; visitor registration; and directing suppliers, contractors, and delivery persons; and answers phones (at specified locations).
• Completes mobile and foot patrols to monitor the campus for security and facilities-related concerns. Monitors the access control system, CCTV system, and the “guard tour” management system.
• Support IP (intellectual property) security controls
• Provide a high level of customer service to all Mattel employees, vendors, and visitors on property.

Safety

• Monitors the control panels for alarms and any problems with equipment. Reports any service/maintenance issues to designated personnel.
• Responsible for contacting Security Supervisor and/or designated personnel, as required, during emergency situations or as security issues arise. Completes applicable Incident Reports. Responds to environmental and first aid emergencies and facilitate the process. Transports the sick or injured for medical attention, if necessary.
• Monthly safety inspections on safety equipment.

What We’re Looking For: 

• Analytical abilities to think critically making clear, well-reasoned rational decisions.
• Trustworthy qualities and being a person of character and conviction who can be trusted, without fail, to deliver on promises.
• Accountability to hold yourself, your team, and your partners to the highest standard for performance necessary for the achievement of results.
• Mature judgment, strong communication, and organizational skills.
• Excellent interpersonal skills and ability to work with people at all levels. Understanding and influencing others and their actions are important in providing a safe, orderly environment.
• Must be able to communicate effectively with the public and with all levels of the organization in the performance of daily duties.
• Ability to effectively respond to all types of situations in a confidential manner. Possess the ability to remain calm during an emergency or stressful situation.
• Ability to attend work regularly and on a timely manner
• Able to perform work accurately and efficiently
• Ability to operate a computer with Microsoft Office software and learn various programs
• Other responsibilities and tasks as assigned by your manager or supervisor

Qualifications:

• One+ years of Security, Asset Protection, Loss Prevention, Law Enforcement, or military background preferred.
• High school diploma or GED, required.
• Must have a valid driver’s license.
• Must have a valid Security Guard License, (where required).
• Must be certified in First Aid, CPR, and Blood-borne Pathogens, OR be willing to obtain certification through training provided by Mattel (annual training provided).
• Must be able to work varying shifts including nights, holidays, and weekends.
• Ability to read, analyze and interpret general business policies, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, and business correspondence, including detailed incident reports writing.
• Display exceptional customer service and communication skills.
• Ability to stand and walk, go up/downstairs and stand for extended periods of time.
• Ability to lift and/or move up to 50 pounds.
• Outdoor post assignments (where applicable) may require an individual to withstand extreme heat, humidity, cold, and/or severe weather (e.g. snow, sleet, rain, hail, wind).
• Ability to use post-security equipment (handheld and walk-thru metal detectors, handheld radios, access control systems, CCTV).

The base hourly rate for this position is between $18.50 and $19.50.
**This range is indicative of projected hiring range, however base hourly rate will be determined based on a candidate’s work location, skills and experience.

Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in more than 195 countries in collaboration with the world’s leading retail and ecommerce companies.

Mattel is recognized as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment. 

Videos to watch:
The Culture at Mattel
Mattel Investor Highlights