Senior Claims Advocate

Join Our Specialist Financial Lines Advocacy Claims Team

We are looking for an experienced financial lines claims professional to join our team as a Senior Claims Advocate. This is a full-time, permanent role offering the opportunity to work on complex, high-profile claims within a collaborative and dynamic environment.

We will count on you to:

• Provide detailed coverage analysis and advice on complex, high-profile financial lines claims, including issues of construction, claim characterisation, interpretation, and exclusions.
• Conduct urgent reviews and develop tailored claim strategies for media-sensitive, litigated, or high-risk large loss matters requiring immediate action.
• Engage proactively with brokers, clients, legal counsel, and insurers to coordinate claim responses, mitigate losses, and set clear expectations.
• Maximise client coverage outcomes through comprehensive analysis of all relevant coverages, including dual insurance and external covers, providing strategic guidance.
• Mentor internal claims staff on legal and coverage complexities, and assist in preparing detailed correspondence, submissions, and on-site inspections.

What you need to have:

• A legal degree with 5+ years PQE, preferably with experience in private practice.
• Proven technical expertise in managing complex, large-scale financial lines insurance claims.
• Ability to independently manage a range of high-value, complex claims while maintaining high-quality customer service.
• Strong understanding of insurance policy construction, exclusions, and legal considerations in claims management.

What makes you stand out:

• Experience working within the financial lines claims space, with a deep understanding of case law, external covers, and multi-party claim coordination.
• Demonstrated ability to lead and manage high-profile, high-quantum claims with minimal supervision.
• Additional industry certifications or specialist training in financial lines or insurance law are advantageous.

The company is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

The company is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.