Senior Data Analyst, Anti-Fraud

3 Months ago • 4 Years + • Data Analysis

Job Summary

Job Description

As a Senior Data Analyst for Consumer Anti-Fraud at Gojek, you will be responsible for identifying risk problems and developing end-to-end solutions for all operating countries. Your role involves protecting Gojek from fraud losses and ensuring consumer safety on the platform. You will collaborate with various teams including Risk Management, Data Science, Engineering, Product Management, Business, Operations, and Finance in a fast-paced environment. Key responsibilities include identifying new fraud trends, assessing and optimizing risk rules, and recommending preventive measures. You will also influence roadmaps of partner teams, predict project blockers, and extract insights from large datasets using tools like SQL, MaxCompute, Python, and R. Excellent communication skills and proficiency in English are essential.
Must have:
  • 4+ years in analytical, problem-solving roles
  • Strong project management skills
  • Strong analytical skills with attention to detail
  • Ability to work independently and make quick decisions
  • Skills in extracting insights from data with SQL, Python, R
  • Experience with visualization tools
  • Excellent written & verbal communication skills
  • Proficiency in English
Good to have:
  • Prior experience in fraud/risk domain
  • Exposure to building statistical models

Job Details

About the Role

As the Senior Data Analyst for Consumer Anti-Fraud you will be part of a team that identifies Risk problems and leads end-to-end solutions for all Gojek’s operating countries. You will be protecting Gojek from fraud losses, while at the same time protecting Gojek’s Consumers’ experience and safety at the platform. You will have the opportunity to work in a fast-paced environment in a highly cross-functional organization that includes wider Risk management, Data Science, Engineering, Product Management, Business, Operations & Finance.

What You Will Do
  • Identify new fraud emerging trends/patterns and recommend solutions both at the strategic and tactical levels, balancing the business vision and the practicality of implementations 
  • Assess, validate, and optimize risk rules to ensure best outcomes and to meet stipulated risk target metrics 
  • Identify risk assessment from products, systems, processes and recommend possible preventive measures
  • Influence roadmaps of partner teams, including the wider Risk organization, Data Science, Engineering, Product Management, Mobility business, Operations and Finance
  • Identify and predict blockers, conflicts and risks to projects across multiple teams and seek solutions to drive timely execution
What You Will Need
  • At least 4 years of experience in analytical, problem-solving roles in a fast-paced environment (prior experience in fraud/risk domain is preferred)
  • Strong project management skills on collaborating with multiple stakeholders and product managers to improve processes and products to reduce the overall risk of departments
  • Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy and present them clearly and coherently to various stakeholders
  • Ability to work independently, take quick decisions & recommend effective solutions on a day-to-day basis - always backed by strong data points
  • Skills of extracting insights from large data sets with the help of SQL, MaxCompute, Python, R, etc., and experience with visualization tools like QuickBI, Metabase, etc.
  • Excellent written & verbal communication skills focused on improving collaboration, knowledge, and information exchange across various stakeholders.
  • Being exposed to building statistical models using both unsupervised & supervised learning algorithms is a plus
  • English is a must

About the Team

Our objective as Gojek’s Risk Team is to ensure a safe and trusted platform that our users can trust, rely on, and love to come back to. Our team consists of multinational and multi-background individuals, working together to anticipate and predict potential threats to our platform and our users, design and build tools to fight against and mitigate these threats, and implement and enforce these systems at scale. We partner closely with several cross-functional teams to ensure safe and secure transactions for our users, our Gojek businesses, and our extended ecosystem. 

About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek 
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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About The Company

GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.


GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.

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