About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Solution Division is a technical sales department that partners with customers to lead business transformation and achieve true Customer Success.

Demo Engineers belong to the Solution Division and are a strategic and creative team that deeply understands the diverse needs and challenges of customers, then embodies attractive solutions as highly feasible demos to achieve business transformation.

Forge a new career path as a frontline technical expert supporting Customer Success at Salesforce, recognized as "The World's Most Innovative Company" (Forbes) and a "Great Place to Work."

Responsibilities

To achieve customer business transformation through technology, you will be responsible for the following tasks:

• Collaborate with Solution Engineers to design the optimal combination of Salesforce solutions and customization strategies based on customer requirements.
• Develop prototypes utilizing the latest Salesforce platform technologies (Lightning Web Component, Visualforce/Apex, Web, mobile apps) to enhance proposal competitiveness.
• Support Solution Engineers in proposal formulation and architecture review as an expert in cloud solution development.
• Plan, develop, and operate internal business support tools and reusable common assets to support overall organizational productivity improvement and promote technical standardization.
• Collaborate with global headquarters teams to mutually share and deploy domestic and international best practices, and promote joint solution development.

Key Deliverables

• Upon the release of new Salesforce features, conduct detailed technical preliminary investigations, build demo environments assuming customer usage scenarios to maximize feature appeal, and contribute to strengthening the sales team's proposal capabilities.
• To consider solutions specialized in solving customer issues, investigate and implement technical integration between external cloud services and Salesforce, clarify merits/demerits, and propose recommended architectures.
• To showcase Salesforce's high flexibility in customer proposals, build a custom UI for Agentforce optimized for the customer's environment (site) in a demo, contributing to increased order win rates.
• To streamline and advance proposal activities, plan and develop common demo platforms and business support tools utilizing the latest Salesforce technologies, contributing to overall organizational productivity improvement and strengthening proposal capabilities.

Your Impact

• You can maximize your development experience and CRM-related proposal skills, acquiring specialized Salesforce platform development skills, diverse customer business knowledge, and solution appeal enhancement skills.
• As the No. 1 CRM solution vendor supported by customers worldwide, Salesforce has a broad product portfolio. You can challenge solution proposals across all domains, including AI (Agentforce / Einstein), marketing, sales force automation (SFA), call centers, e-commerce sites, communication (Slack), data analysis (Tableau), and system integration (Mulesoft).

Basic Requirements

Technical/Solution Experience

• 5+ years of practical web system development experience (broad experience from front-end to database, including JavaScript, CSS, SQL).
• Practical development experience using object-oriented programming languages such as Java, C#, TypeScript.
• Experience in solution development or consulting for CRM-related operations (marketing, SFA, contact centers, EC, etc.).

Business Mindset

• High learning motivation and adaptability to the latest technologies and solutions to drive customer business transformation.
• Multitasking ability to manage multiple projects in parallel, efficient time allocation, and rational prioritization skills.
• Communication skills to facilitate smooth discussions and coordination with internal and external related teams for better proposal realization.
• Fluent Japanese skills and business-level English skills for global collaboration.

Preferred Requirements

• Technical understanding of Salesforce products (Sales Cloud, Service Cloud, Marketing Cloud, etc.).
• Experience in developing or proposing solutions in advanced areas such as AI/Agent, data analysis, system integration.
• Experience in developing or proposing solutions using major cloud platforms such as Salesforce/AWS/Azure/GCP.
• Experience in design and usability-related tasks such as web branding and UI/UX design using CSS.
• Experience in system architecture formulation for web system development.
• Experience in technical collaboration with global teams using English.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.