Senior DevOps Engineer, Engineering Effectiveness

Please note that we have a hybrid approach to work and would like to find someone who can come into our offices in Lisbon (Lagoas Park) at least once per week.

Who We Are

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

What You’ll Do

The Engineering Effectiveness team is a team at ThousandEyes with the mission to empower our engineers to be more effective and happier by providing the software solutions, processes, infrastructure, and the support they need to design, implement, test, and operationalize their code quickly and with high quality, at scale. As a Senior Software Engineer on this team, you will have the opportunity to define how we partner with the other engineering teams to provide a productive and frictionless end-to-end developer experience encompassing the entire development, infrastructure, release, and operating lifecycle.

You will design and implement system integrations with our internal developer portal (Backstage), to deliver fully automated solutions for the end-to-end path to Production in a measurable and scalable way. These integrations include surfacing data from multiple systems to give our engineers visibility into all aspects of their service development lifecycle. You will bring your full SDLC experience to help improve our overall engineering processes, testing approaches, deployment pipelines, and operational procedures. You will work with our production and reliability engineering teams to provide and create the tools and frameworks that allow the application teams to properly monitor and alert on their production applications.

We are passionate about optimizing our developer’s end-to-end engineering experience to foster the innovation that allows our company to succeed.

Minimum Qualifications

• Excellent software design and development skills
• Expert level proficiency with automated build and release pipelines and related tooling (e.g., Github Actions, ArgoCD, Jenkins)
• Expert level proficiency with programming languages (e.g., Golang, Java, Python)
• Experience with container orchestration tools and platforms (e.g., Kubernetes, EKS, ECS, GKE)
• Experience with cloud computing platforms (e.g., AWS, Azure, GCP)

Preferred Qualifications

• Expert level proficiency with build systems (e.g., Gradle, Maven, Make)
• Experience with Javascript/TypeScript/NodeJS
• Passionate about development and engineering best practices
• Experience with automated testing tools and frameworks (e.g., Cypress, TestCafe, Selenium, Robot)
• Experience with infrastructure management tools (e.g., Terraform, Puppet, Ansible)
• Experience with the Backstage developer portal is a plus

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.