APJC Sales Ops Manager

11 Minutes ago • 5 Years +

Job Summary

Job Description

Cisco ThousandEyes is seeking a highly motivated Sales Operations Manager to support its rapidly growing APJC sales organization. This pivotal role involves serving as the primary Sales Operations partner for APJC, collaborating with the broader global team, and driving operational excellence and revenue growth. The manager will also lead major cross-functional initiatives that extend beyond ThousandEyes, influencing multiple Cisco business units and shaping the future of ThousandEyes APJC sales at scale, requiring strong business acumen, analytical rigor, and cross-functional partnership.
Must have:
  • Own and optimize sales operations processes and support GTM strategy across APJC.
  • Support APJC annual planning, including quota setting, territory design, and resource allocation.
  • Partner with Sales, Marketing, Finance, Legal, and Analytics to identify business trends, streamline workflows, and improve decision-making.
  • Support APJC sales teams with quoting, approvals, deal support, dashboarding, and reporting.
  • Deliver regular and ad-hoc reporting on key business drivers and regional performance.
  • Drive initiatives that enhance sales productivity, efficiency, and data accuracy in Salesforce and other tools.
  • Lead Order Operations for APJC, including bookings, accuracy reviews, provisioning, and fulfillment.
  • Manage and develop an Order Operations Analyst.
  • 5+ years of experience in Sales Operations, Sales, Business Management, or a related analytical role.
  • 2+ years of people management experience.
  • Proficiency in Salesforce.
  • Strong understanding of SaaS business metrics, sales processes, and key revenue drivers.
  • Demonstrated ability to identify gaps, implement solutions, and manage cross-functional projects.
  • Exceptional attention to detail while managing multiple priorities under tight deadlines.
  • Strong communicator with the ability to build trusted relationships across functions.
  • Self-motivated, adaptable, and results-driven with a positive attitude.
Good to have:
  • Salesforce Admin experience

Job Details

Who We Are

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

About The Role

ThousandEyes is seeking a highly motivated Sales Operations Manager to support our rapidly growing APJC sales organization. You will serve as the primary Sales Operations partner for APJC while collaborating with the broader global team. This role requires strong business acumen, analytical rigor, and cross-functional partnership to drive operational excellence and enable revenue growth.

In this pivotal role, you will also drive major cross-functional initiatives that extend beyond ThousandEyes, influencing multiple Cisco business units and shaping the future of ThousandEyes APJC sales at scale.

What You’ll Do

  • Own and optimize sales operations processes and support the GTM strategy across APJC, ensuring alignment with global business objectives.
  • Support APJC annual planning, including quota setting, territory design, and resource allocation.
  • Partner with Sales, Marketing, Finance, Legal, and Analytics to identify business trends, streamline workflows, and improve decision-making.
  • Support APJC sales teams with quoting, approvals, deal support, dashboarding, and reporting.
  • Deliver regular and ad-hoc reporting on key business drivers and regional performance; recommend actions based on data-driven insights.
  • Drive initiatives that enhance sales productivity, efficiency, and data accuracy in Salesforce and other tools.
  • Lead Order Operations for APJC, including bookings, accuracy reviews, provisioning, and fulfillment. Manage and develop an Order Operations Analyst reporting directly to you.
  • Collaborate with global Sales Operations to maintain consistent processes and best practices.

Qualifications

  • 5+ years of experience in Sales Operations, Sales, Business Management, or a related analytical role.
  • 2+ years of people management experience, with proven ability to coach and develop team members.
  • Proficiency in Salesforce (Admin experience a plus).
  • Strong understanding of SaaS business metrics, sales processes, and key revenue drivers.
  • Demonstrated ability to identify gaps, implement solutions, and manage cross-functional projects.
  • Exceptional attention to detail while managing multiple priorities under tight deadlines.
  • Strong communicator with the ability to build trusted relationships across functions.
  • Self-motivated, adaptable, and results-driven with a positive attitude.

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

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About The Company

The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a black box they can't understand. ThousandEyes gives organizations visibility into the now borderless network, arming them with an accurate understanding of how the network impacts their applications, users and customers. ThousandEyes is used by some of the world's largest and fastest growing brands, including all of the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500.

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