Channel Sales Associate

The Channel Sales Associate at Motorola Solutions serves as the primary contact for existing end-user accounts, qualifies marketing and inside sales leads, and conducts demonstrations of physical security solutions. This role involves proactive customer outreach, building trusted relationships, and managing opportunities under $50k through the channel sales cycle. The ideal candidate will have 1+ years of sales or customer service experience, strong communication skills, proficiency in Salesforce, and a solid understanding of discovery best practices. The position requires working primarily from the office with 25% travel, contributing to regional sales growth and customer satisfaction.

Must Have

• Proactive outreach to existing customers
• Build trusted relationships with end users
• Qualify inbound sales leads
• Respond to inbound customer inquiries
• Lead discovery calls and web demos
• Work with Channel Sales Executives to grow business
• Manage opportunities under $50k through sales cycle
• Utilize Salesforce for lead and pipeline management
• Primarily work from office, 25% travel
• Minimum 1 year sales or customer service experience
• Strong communication skills
• Solid understanding of discovery best practices
• Organized and efficient work style
• Comfortable with new technology
• Proficiency with Salesforce

Perks & Benefits

• Incentive Bonus Plans
• Medical benefits
• Dental benefits
• Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave

Reporting to the Regional Sales Director, the role of the CSA is to serve as primary touchpoint for existing end user accounts in the territory, as well as qualify leads from marketing (inbound) or inside sales (outbound) prospecting. You will conduct and book demonstrations of our entire suite of physical security solutions and serve a key role in our field sales organization’s efficiency and effectiveness.

We champion those who bring their best to the team every day and come with their sleeves rolled up to help our customers Solve for Safer.

What You’ll Do:

• Proactive outreach to existing customers in region
• Build positive, trusted relationships with existing end users within your territory to ensure customer satisfaction and help customers realize value from their investment in the Motorola Solutions ecosystem
• Qualification of inbound sales leads
• Respond to inbound customer inquiries (email & phone) in your territory
• Lead discovery calls and web demos with inbound leads & outbound prospects
• Work with Channel Sales Executives and territory sales team to grow business and achieve regional quota
• Manage Opportunities <$50k through the channel sales cycle
• Utilize Salesforce to manage leads, customer activity, tasks, and opportunity pipeline
• Primarily work from the office to optimize availability for contact with customers and teammates
• Travel required (25%) for participation in local industry events and conferences, marketing roadshows, and team meetings

We’re Looking For Someone With:

• Passion for solving real problems and making communities safer
• Team player who thrives in a competitive and collaborative environment
• 1+ years of sales or customer service experience
• Strong communication skills across video, email, and live customer interactions
• Solid understanding of discovery best practices and the ability to ask the right questions to uncover compelling business needs
• Organized and efficient — you know how to manage multiple priorities and keep momentum moving
• Comfortable with and quick-to-learn new technology
• Proficiency with Salesforce
• Resilient, coachable, and confident — you handle objections with professionalism and focus

Additional Information:

• Key measures of success include generating pipeline and new sales opportunities for the territory
• Managing smaller opportunities through the sales cycle
• Support their Channel Sales Executive (CSE) teammates and customer satisfaction and sales growth in the region