Senior Financial System Support - Financial Information System

About the Role

As part of the Financial Information System (FIS) team, you’ll support and assist the Finance, Accounting, Tax, and Procurement teams in doing their day-to-day activities and generating accurate and timely financial reports for the company. Collaborating with other FIS Teams, Data Engineers, Infra Teams, and others, you’ll also deliver high-performing technical solutions, especially in Financial Systems.

What You Will Do

• Handle day-to-day inquiries, including questions, incident troubleshooting (bugs), and change requests (mini-projects).
• Act as an internal consultant to roll out financial systems for new or additional entities, handling requirement gathering, solution design, and system configuration.
• Lead and support internal projects, including UAT, training, and cutover activities, ensuring smooth adoption of financial systems.
• Collaborate with internal (other GoTo teams) and external (vendors, product principals, etc.) stakeholders to resolve issues.

What You Will Need

• Strong understanding of procurement to pay, order to cash, and record to report business processes.
• At least 6 years of relevant experience working with the procurement to pay system, financial and accounting system (e.g., Coupa, SAP, etc.).
• A willingness to learn and work on new things (yes, we are a dynamic team).
• Good communication and language skills in Bahasa and English (written and spoken).
• Confident and comfortable facing, influencing, and getting buy-in from counterparts, end-users, and other stakeholders in day-to-day activities.
• Having experience with system integration would be an advantage.
• A willingness to stand by in urgent or critical situations (sometimes, things come unexpectedly, so we’re always prepared!)
• Prior exposure working in a top-tier consulting firm is a plus.

About the Team

The Finance Information System (FIS) team is part of the larger IT Team under the CIO Organization (The CIO Office). The CIO Office Team governs, manages, and helps GoTo Enterprise applications globally. The team is charged with leading the company's information technology strategy and implementation. All internal and enterprise systems are maintained and implemented by the CIO’s team. They oversee a variety of systems, including (but not limited to): finance, people services, productivity, operations, internal security login, authentication, account authorization, account audits, and email. The office of the CIO also leads all IT asset procurement, budgeting, and implementing equipment policies.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.