Senior Manager, Client Technology Services

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work.

Come join the team and see how you can make a lasting impact on the world. We are seeking a skilled engineer to lead our Client Technology Services team. This role will manage a team of engineers driving the development and innovation of the client platform. Results will be measured through user satisfaction of the products you and the team deliver, with efficiency and experience being core metrics of success. You will find ways for continual innovation, pushing the boundaries of what's possible for CPE.

What you'll be doing:

• Own and deliver the laptop, desktop, and peripheral device standards for all NVIDIANs.
• Drive OS engineering excellence through configuration and compliance. Work with teams to develop dashboards and metrics visualizing device performance and stability

• Partner with our AI Ops team to build models that help improve the platform's level of service.

• Collaborate with our data team to build a robust data operation around the client platform. Take a broad approach to provide deep analysis of low-level information about our fleet.

• Be a good partner to team members, senior leadership, and end users - listening to their concerns, taking feedback, and coming up with plans to address macro-level issues across the company where our platform could be a solution.

What we need to see:

• Bachelor's Degree or equivalent experience in Computer Science, or a related field.

• 3+ years leading a Client Platform Engineering team.

• 5+ overall years engineering in DevOps-based configuration management such as Chef, Puppet, Ansible, or Salt.

• 7+ years in Client Platform Engineering.

• Experience in more than one OS platform (Windows, Mac, Linux)

• Excellent problem-solving and interpersonal skills.

• Ability to collaborate effectively across departments and with external vendors.

Ways to stand out from the crowd:

• Prior Software Engineering experience