Senior Manager, Product Management, Commerce

At Rockstar Games, we create world-class entertainment experiences.

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. 

Rockstar Games is seeking excited, curious, and talented product management professionals to help lead our Online Services product teams. As a member of our team, you will push the boundaries of what gaming experiences can be by finding innovative solutions to complex problems. Working with a wide variety of technical and non-technical stakeholders, you will be central in creating and executing on a vision for the Rockstar Games online platform, which services millions of players worldwide.

This is a full-time, in-office position based out of Rockstar’s NYC headquarters in Downtown Manhattan. 

WHAT WE DO

• The Rockstar Games Online Services Team is a passionate development group, focused on growing and maintaining the technology platform that powers Rockstar’s online titles and our ability to deliver world-class player experiences.  
• We increase the reach and capabilities of promotional experiences delivered through all of Rockstar’s stores. 
• The Commerce Product Manager will drive new and innovative commercial experiences like GTA+ and be essential to the development of our storefronts across our platforms including in-game, web, and PC applications, as well as through our commerce partners. 

RESPONSIBILITIES

• Champion our Commerce Platform: Be a SME with a wealth of product and domain knowledge, not just on the commerce platform technologies that support our games, but the key monetization techniques, strategies, and technologies of our core competitors. 
• Execute on Multiple Products: Lead every step of the end-to-end product development cycle, starting from conducting effective product discovery and research, to shipping new features on those products and everything along the way. 
• Advocate for our Players: Adopt the player mindset and collaborate with leadership, stakeholders, and other teams to transform bold concepts into refined, well-scoped, player-first features. 
• Influence Development Priorities: Convert product strategies into actionable initiatives and prioritized backlogs that are aligned with company goals.   
• Define Product Details: Provide feature specification documentation, feature visuals and all other artifacts that help define the appropriate scope, feasibility, level of effort and drive key decision points. 
• Provide Smart Insights: Leverage reporting systems to generate insights on product performance to help influence prioritization, scope, feature design, and post launch corrections. 

QUALIFICATIONS

• 12+ years of technology product management experience through successful user-facing product launches. 
• 4+ years of managing, leading and coaching a team of product managers. 
• Deep knowledge of commerce systems, subscriptions, and digital storefronts. 
• 3+ years of experience leading executive reporting on behalf of the product team. 
• Experience in partnering with Business and Marketing to build a constant pipeline of features. 

SKILLS

• Passion for building systems and features that provide end-to-end superior, consistent and customized player experience across multiple platforms. 
• Knowledge of utilizing content management systems. 
• Proficiency in conducting user research to qualitatively understand and communicate user behavior, needs, and pain points.  
• Possess outstanding communication skills and the ability to work across multiple business units. 
• Expertise in initiating and implementing projects through inception, design, development, testing, and implementation. 
• Experienced in working iteratively and responding to changing requirements, priorities, and evolving stakeholder visions. 

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

• Experience in the video game industry. 
• Avid gamer with a passion for Rockstar Games titles. 
• Experience with A/B testing to enhance storefront designs and improve conversion rates. 
• Certified Scrum Product Owner or similar product-focused certification. 

HOW TO APPLY

Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please contact the Human Resources Department.                                   

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.