The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The Senior Manager, RPAA Regulatory Compliance will report directly to the Chief Compliance Officer for PayPal Canada, working closely with centralized enterprise functional areas in IT & Operational Resilience, InfoSec, Issue & Incident Management, Regulatory Reporting, Third Party Risk Management, Privacy and more.

You will have responsibility for the coordination, delivery and governance of core compliance oversight, allowing PayPal Canada Co. to perform its obligations as a registered Payment Services Provider under the Retail Payment Activities Act (RPAA) and to the Bank of Canada.

Job Description:

You will have responsibility for the delivery of RPAA Compliance oversight and reporting processes:

• Maintaining PayPal’s Operation Risk Management Framework and Safeguarding of Funds Framework, to ensure alignment with all relevant regulations
• Providing subject matter advisory expertise to support the business and enterprise functions in executing the requirements of the program and managing risks
• Oversight of monitoring and testing initiatives to ensure adherence to policy requirements
• Providing effective challenge to the business and enterprise functions in areas of operational risk, resiliency, incident/issue management and safeguarding
• Engage with enterprise functions to identify & assess incidents related to payment functions and manage regulatory and end user notification processes
• Compile & present compliance risk management reporting with various stakeholders, operating forums and Board meetings.
• Support compliance risk assessment exercises and annual review of RPAA frameworks
• Ensuring proper record keeping of all materials and documents to support RPAA compliance
• Collaboratively preparing ongoing incident reporting, responses to regulatory requests, exam preparation and responses, as well as PayPal’s annual report to the Bank of Canada under the Retail Payment Activities Act.

Ideal Candidate Profile / Key Skills

• Working knowledge of Operational Risk, Third Party Risk, and Resiliency oversight, and Compliance Risk Management
• Understanding of the relevant First/Second Lines of Defense roles
• Excellent stakeholder management and communication skills
• Strong analytical skills and the ability to digest complete data/reports
• Developing, managing & maintaining a regular set of artefacts, processes and procedures
• Participated in and/or experience in managing incidents/crises
• Ability to work in a fast paced, changing environment
• Flexible work approach and be able to work to deadlines and under pressure

Preferred Qualification:

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.

Who We Are:

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.