Senior Product Manager

Position – Live Product Manager

We are looking for a Senior Product Manager to join the Haven Studios team. You will work closely with multiple stakeholders (leadership, insights, design, production, finance) to maximize our game’s business performance.

Working collaboratively you will provide input to boost retention, engagement, virality, and revenues across multiple platforms. You will be an essential contributor to the continued success and longevity of our live-service game, ensuring it remains a vibrant and engaging experience for players over time.

**Reporting**

The Senior Product Manager will report to the Lead Product Manager.

**Responsibilities and Duties**

• Leverage player data, user research, community feedback and game design best practices to identify and solve players pain points to improve player retention, engagement and virality.

• Identify and implement live activities and special events that encourage player engagement and retention.

• Define and drive the vision and strategy for retention, engagement and social features.

• Develop, maintain and execute a LiveOps Calendar including time limited events, in-game messaging, game updates, segmentation and A/B Testing activities.

• Be the owner of in-game communications and player messaging.

• Leverage research from qualitative and quantitative sources to develop an advanced level of understanding of player motivations and personas. Ensures player feedback is always accounted for and prioritized accordingly.

• Partner with marketing, creative, production and brand management teams to identify, explore and execute new business opportunities and partnerships.

• Benchmark competitors' games and stay informed about industry trends as well as best practices.

• Support business reviews and executive presentations and communications.

**Qualifications**

• 5+ years of experience as a Business Performance Manager, Monetization Manager or Product Manager in the gaming industry.

• Experience in working directly on a game-as-a-service (Freemium or Premium).

• Strong understanding of player psychology and what drives player’s engagement.

• Proven experience in leveraging Analytics to positively impact game KPIs by translating analytical findings into actionable insights.

• Experience with visualization tools such as Looker or Tableau.

• Excellent communication and collaboration skills.

• Passion for gaming.

• Curious, empathic, good team player.

**Nice to Have**

• Bachelor's degree in Business Administration, Marketing, Finance, Economics or Business Intelligence.

• Passion for multiplayer games.