Senior Specialist - Business Analysis
Job Summary
Job Description
As a Senior Specialist Business Analyst, the role involves analyzing business requirements, translating them into Salesforce Sales Cloud solutions, and creating detailed documentation. Responsibilities include conducting workshops, gathering user stories, collaborating with stakeholders, and optimizing sales processes. The role requires experience in Salesforce implementation, specifically within the Travel and Hospitality domain, along with integration experience. Key tasks include creating requirement matrices, user mapping, traceability, user story backlogs, and solution roadmaps. The candidate will work with delivery teams to establish Agile sprint plans and manage reporting, defect management, and risk monitoring. The role also involves travel to client locations when necessary.
Must have:
- Salesforce expertise and understanding of sales cloud platform
- Experience gathering and documenting requirements effectively
- Experience working with cross-functional teams
- Understanding of industry best practices and sales processes
- Experience in Salesforce integration
4 skills required
Job Details
SPOC: Mrignayani Jayram
Role: Salesforce-business/Functional Analysis
Location: Madrid, Spain (Candidates will work from client office)
Employment Type: Permanent ONLY
Experience: 5 to 12 Years relevant experience ONLY
Salary/Pay Rate: Upto 80K Euros/Annum (Gross)
Work Mode: Hybrid (2 days a week from office)
Language: English
Primary Skills: Salesforce Expertise (Thorough understanding of the sales cloud platform, its features, functionalities, and best practices), Requirement gathering and documentation, Working effectively with cross functional teams, strong understanding of industry best practices and sales process)
Job Description
- Business Analyst with Minimum 8 years of experience with at least 4 years on Salesforce implementation on below roles & responsibilities:
- Analyze business requirements and translate them into Salesforce Sales Cloud solutions.
- Conduct workshops, gather user stories, and create detailed documentation.
- Collaborate with stakeholders to optimize sales processes and enhance user adoption.
- Good experience working for Travel and Hospitality domain Customers.
- 5+ years in Salesforce integration.
- Preferably has recently worked in a Salesforce Build implementation project
- Scope boundary: Creating the requirement matrix showing major and minor functional areas
- User Mapping: Creating a user to requirement mapping by identifying all actors and key roles/access in the ‘to be’ system
- Traceability: Helping in creation of base version of requirements traceability that maps requirements to solution components. During implementation this matrix will be further elaborated to include test cases mapping.
- Creating the prioritized user story backlog, ensuring for at least 3 sprints of Build phase
- Solution Roadmap: Playing a role in crafting of solution roadmap and work breakdown structure for the purposes of estimation
- Working with delivery teams to set Agile sprint plans and release schedules
- Reporting, defect management, and risk monitoring
Requirements:
- Ability to “think on your feet” and learn new things quickly
- Appetite for knowledge in the Salesforce space and other relevant technologies
- Strong understanding of, and experience working in, Agile/Scrum teams
- Flexibility to travel to client locations when needed
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