Zoox is seeking a Senior/Staff Systems Engineer to focus on autonomy system service metrics. The role involves defining, developing, and refining methodologies for measuring robotaxi service performance and driving improvements. This critical position will inform launch decisions and ensure the safe deployment of Level 5 autonomous driving technology by identifying and quantifying events that impact the robotaxi's ability to complete journeys. Responsibilities include leading the development of progress metrics, quantifying system readiness, modeling performance impacts, performing system analysis for verification and validation, and communicating insights to diverse stakeholders.