Senior Supply Chain Manager

3 Months ago • All levels • Logistics

Job Summary

Job Description

The Senior Supply Chain Manager at Hogarth will be a key part of campaigns from client brief through to delivery completion. They will be responsible for allocating correct merchandising materials to individual stores based on the client’s merchandising strategy, plan the country dispatch schedule, lead daily status calls with the Print & Distribution team and studio. The candidate should lead global client product launches across multiple regions, track vendor spend against budget, be a key point of contact for any client and vendor queries. They will prepare and present hindsight reports after campaigns, and demonstrate expertise in the delivery of projects. The manager should also manage client expectations, inform financial forecasting and track spend against the client’s budgets, reporting on weekly / monthly / quarterly trends, forecast vs spend, and build strong, trusting relationships with all key stakeholders. The role reports to the Regional Team Lead and manages Project Managers.
Must have:
  • Experience working on global retail/shopper accounts
  • Relevant merchandising, demand planning or print production experience
  • Previous experience in team management
  • Advanced excel skills are essential
  • Experience of Budget Management
  • Excellent communication skills
Good to have:
  • Logistics experience will be beneficial

Job Details

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.  Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.  

A Hybrid working model

Now offices are fully open we have embraced a hybrid working model, which allows our employees to split their time between the office and other locations, something we hope will provide everyone much more flexibility to their working week. The expectation is that working life at Hogarth will involve working from the office for an average of 4 days per week for most people . Please speak to the Talent Acquisition team to find out more information.

What does the P&D Team do at Hogarth?

The Print & Distribution team manage the allocation and distribution of printed merchandising materials for new store openings and new product launches across our Client’s Partner Stores.

Key Responsibilities 

  • Key part of campaigns from client brief through to delivery completion, responsible for allocating correct merchandising materials to individual stores based on the client’s merchandising strategy
  • Plan the country dispatch schedule, using plans based on product availability dates, historical transit times and vendor capacity / resource
  • Lead daily status calls with P&D team and studio to ensure all projects are tracking as expected, providing detailed handover to the team in the next time zone. 
  • Ability to lead global client product launches across multiple regions.
  • Track vendor spend against budget by ensuring 100% accuracy of finance trackers, recording vendor quotes and flagging to the Regional Team Lead. when actual spend is close to budget
  • Key point of contact for any client and vendor queries, working analytically & creatively using teamwork, innovation and excellence to propose solutions and ensure swift resolution, avoiding further escalation to Regional Team Lead. 
  • Responsible for preparing and presenting hindsight reports after campaigns, outlining successes and opportunities for improvement across vendor, client and internal processes 
  • Demonstrate expertise in the delivery of projects through management of client expectations, internal processes and cross-functional department involvement
  • Immerse yourself in the client’s brand and offering 
  • Set and manage client expectations ensuring they follow the agreed workflows 
  • Work with Lead to inform financial forecasting and track spend against the client’s budgets, reporting on weekly / monthly / quarterly trends, forecast vs spend.
  • Build strong, trusting relationships with all key stakeholders – eg. function leads, cross functional producers, senior managers and 3rd party vendors that are directly involved with the work
  • Write, prepare and present documents, presentations and reports where required
  • Maintain all SLAs and look to exceed them wherever possible
  • Maintain a database of client stores and individual allocations, used for validating merchandising orders for each campaign
  • Manage project managers, setting clear objectives and goals to drive performance. Support their career development by identifying and facilitating training opportunities.

Reporting lines and key stakeholders

This role reports to the Regional Team Lead. 

This role manages Project Managers. 

They work closely with the Regional Localisation and Studio teams.

Requirements

  • Experience working on global retail and/or shopper accounts, from creative development to final production (critical path management). 
  • Relevant merchandising, demand planning or print production and localisation experience, additionally logistics experience will be beneficial
  • Previous experience in team management  
  • Advanced excel skills essential (complex formulas, large database management, dashboards, pivot wizard etc – VBA advantageous but not required)
  • Experience of Budget Management
  • Excellent communication skills; written, verbal and presentation
  • Attention to detail, analytical thinking ability and passion for the work are essential
  • Calm under pressure with a positive attitude and a hands-on, can-do approach to solving problems
  • The ability to prioritise and work quickly and efficiently within very tight time frames
  • Able to work weekends and longer hours on-site with the client during time constrained projects up to 4 times per year. Due to client confidentiality remote working is not allowed during this period

Diversity and Inclusion

Hogarth is committed to diversity and inclusion, through our ideas, our people, how we behave and conduct ourselves. Creating a truly inclusive culture at all levels of the organisation that encourages different points of

view, making Hogarth not only a better company and place to work but an environment where everyone experiences connection, opportunity and a sense of belonging.

 

 

Hogarth Values

 

Heart and Soul: We love what we do. We bring energy and enthusiasm to all our work. We push boundaries, 

we are never satisfied and always want to find a better way.

 

Hands on: We don’t wait for things to happen, we get on with it. We are pragmatic and don’t have an ego. 

We do what it takes to get the job done to the highest standards.

 

Honest: We are straightforward; we speak openly and clearly. We operate with integrity and live up to 

our promises.

 

Happy family: We enjoy working together. We look out for our colleagues. We are an eclectic bunch. We want to work with people from many cultures and demand great things of each other. Even when things get tough, we don’t lose perspective or our sense of humour.

Hungry: We are an inquisitive community. We want to create an environment which inspires ourselves and others to be better. It is important to continuously challenge ourselves and our ways of working. We aim to provide staff with the opportunities to develop and learn.

#LI-Hybrid

#LI-FL1

 

Inclusion and Impact

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please contact careers@hogarth.com if you need the job advert or form in another format.

Data

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. 

When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

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