Senior Tech Support Engineer

About the Role:

We are seeking a dedicated   Tech Support Engineer to assist in deployment processes, version control, and environment analysis. The ideal candidate will possess strong scripting abilities, database knowledge, and a foundation in supporting deployment activities. This role involves collaboration with development, QA, and operations teams to ensure smooth and reliable environment management.

Key Responsibilities:

• Support Deployment Processes:
  • Assist in deploying applications and updates to various environments.
  • Ensure deployment procedures are followed and troubleshoot deployment issues as they arise.
• Version Control Management:
  • Manage and maintain version control repositories (e.g., Git).
  • Assist teams in branching, merging, and managing code versions.
• Environment Analysis & Optimization:
  • Analyze environment configurations and performance.
  • Provide insights and recommendations for environment improvements.
• Scripting & Automation:
  • Develop and maintain automation scripts to streamline deployment and environment management tasks.
  • Write scripts for environment setup, cleanup, and testing.
• Database Support:
  • Assist in database configuration, management, and automation.
  • Support data migration, backups, and restores related to environment setups.
• Support & Troubleshooting:
  • Provide ongoing support for environment-related issues.
  • Collaborate with teams to resolve deployment and environment conflicts.
• Foundation Skills:
  • Demonstrate strong problem-solving, communication, and teamwork skills.
  • Maintain up-to-date knowledge of environment management best practices.

Qualifications & Skills:

Mandatory:

• Proficiency in scripting languages (e.g., Bash, PowerShell, Python).
• Proficiency in  databases (SQL, OracleL).
• Familiarity with deployment processes and tools.
• Strong foundation in version control systems
• Ability to support deployment activities and troubleshoot environment issues.
• Good Analytical, organizational and communication skills.
• Experience with cloud environments (AWS, Azure, GCP).
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S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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