Senior Technical Writer (AI project)

2 Months ago • 5 Years +

Job Summary

Job Description

As a Senior Technical Writer, you will be responsible for creating technical documentation for our AI Agent platform. You will collaborate with architects, tech leads, and engineers to understand the functionalities and features of the tools. You will work with software development teams to document new product features, ensuring the accuracy, quality, and usability of the documentation. You will also be expected to organize and manage your work within a self-organized team, contributing to the improvement of existing documentation and maintaining platform knowledge.

Must have:

5+ years of technical documentation experience.
Fluent spoken and written English (C2 level).
Strong technical understanding of software and web technologies.
Proficiency with API documentation (Open API, Swager, Postman).
Excellent verbal and written communication skills.
Experience with development concepts and tools (Github, code review, CI/CD).

Good to have:

Knowledge of Markdown (React is a plus).

Perks:

Flexible working format (remote, office-based, or flexible).
Competitive salary and good compensation package.
Personalized career growth.
Professional development tools (mentorship, tech talks, trainings).
Active tech communities with knowledge sharing.
Education reimbursement.
Memorable anniversary presents.
Corporate events and team buildings.
Other location-specific benefits.

7 skills required

7 skills required for this role

Add these skills to join the top 1% applicants for this job

budget-management

github

agile-development

react

postman

ci-cd

machine-learning

Job Details

We are looking for a SeniorTechnical Writer to join our engineering team.

Our Client is a global e-commerce company founded in California. It operates online marketplaces connecting millions of buyers and sellers across more than 190 markets worldwide. The platform offers a wide range of products, including electronics, fashion, collectibles, and home goods.

The AI Unit is at the forefront of innovation, with a team of 100+ engineers and scientists working on advanced technologies and exciting projects. They focus on the latest advancements building AI agents, developing its own machine learning platform, and creating computational power infrastructure. These innovations are providing more personalized and efficient experiences for sellers and buyers.

Responsibilities

Plan and create technical documentation for our AI Agent platform in cooperation with architects, tech leads, and engineers
Work closely with knowledge owners to understand the how and why behind tools´ features
Work with software development teams to document new and changing product features and offering, ensuring documentation accuracy, quality, and usability •
Organize and manage your work as part of a self-organized team and meet commitments
Contribute to improving our existing documentation and maintain platform knowledge

Requirements

At least 5+ years of experience in writing technical documentation for software products with a proof record
Spoken and written English at fluent level (C2)
Strong technical understanding of software, programming frameworks, and web technologies,
Proficiency with API documentation (Open API, Swager, Postman)
Excellent verbal and written communications skills; ability to write clear and concise content
Experience with development concepts and tools (source code management - Github, code review, and CI/CD)
Able to interview engineers and subject matter experts
Knowledge of Markdown (ability to build websites with React is a plus)
Familiarity with and previous experience working in an agile environment which translates in grasping complex technical concepts and handling complex tasks in a timely manner
Ability to operate under ambiguity and manage your own time

Professional growth

Strong engineering culture
Challenging projects and mature teams
Personalized on-demand cross-company mentoring support enabling you to learn new things faster
Plenty of opportunities to share knowledge and get more experience such as opportunity to mentor others, speak at events, and contribute to pre-sales
Direct communication with the customer
An individual education budget
A friendly, supportive and dynamic work environment
Care, comfort and fun
Flexible working hours
Healthcare & sport benefits
Corporate events, outstanding parties and team buildings

We offer*:

Flexible working format - remote, office-based or flexible
A competitive salary and good compensation package
Personalized career growth
Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
Active tech communities with regular knowledge sharing
Education reimbursement
Memorable anniversary presents
Corporate events and team buildings
Other location-specific benefits

*not applicable for freelancers