Software Engineer II

Microsoft has an exciting opportunity for a Software Engineer II in the Cloud+AI Azure SQL team. As part of a core product engineering group, you will develop features, improvements, enhancements, and bugfixes within Azure SQL products which are used by Microsoft’s worldwide customer base like Azure SQL Database, Azure SQL Managed Instance, SQL Server on Azure Virtual Machine, Azure Arc enabled SQL Server, and Azure Database Migration Service. As a member of the Azure SQL team, you will also be responsible for deploying and operating Azure SQL services within an air-gapped environment.

In this role, Software Engineer II, you will have the opportunity to work with engineers who enable a broad set of Azure services to be consumed by internal and external customers in highly secured and regulated industries. The systems and software you build will be required to meet the security policy and assurance requirements of both public and private sector customers. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

The scale of our operations is enormous. Microsoft's products and services are overwhelmingly consumed online, and billions of people use them every day. We need people who enjoy analyzing complicated problems, coming up with creative solutions, working in focused teams to build things no-one has thought of before, all in the service of production reliability. 

• Defines and develops standardized, repeatable, scalable solutions to guarantee quality.  
• Develops “best-in-class” engineering for our services by ensuring that the services and the components are well-defined and modularized, secure, reliable, diagnosable, actively monitored and reusable.    
• Improves test coverage for services, organizes and implements integration tests, and resolves problem areas.          
• Considers testability, portability/monitoring, reliability, and maintainability, and understands when code is ready to be shared and delivered.     
• Contributes to the development of automation within production and deployment of a complex product feature. Runs code in simulated, or other non-production environments to confirm functionality and error-free runtime for products with little to no oversight.  
• Contributes to efforts to ensure the correct processes are followed to achieve a high degree of security, privacy, safety, and accessibility. Checks for visible evidence to demonstrate compliance for product areas.
• Develops and holds an understanding of the implications of onboarding new technologies following expectations of compliance at Microsoft.  
• Drives efforts to collect, classify, and analyze data on a range of metrics (e.g., health of the system, where bugs might be occurring).
• Drives the refinement of products through data analytics and makes informed decisions in engineering products through data integration.
• Drives efforts to integrate instrumentation for gathering telemetry data on system behavior such as performance, reliability, availability, usage, and safety mechanisms.
• Drives sustaining feedback loops from telemetry resulting in subsequent designs. Creates outputs of telemetry such as notifications or dashboards.  
• Responds within Service Level Agreement (SLA) timeframe. Drives efforts to reduce incident volume, looking globally at incidences and providing broad resolutions. 
• Maintains operations of live service as issues arise on a rotational, on-call basis.
• Implements solutions and mitigations to more complex issues impacting performance or functionality of Live Site service and escalates as necessary.
• Reviews and writes issues postmortem and shares insights with the team. 
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