Software Management Consultant

Company Description

About Us

McDonald’s has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald’s is one of the UK’s largest private sector employers, employing over 170,000 people.

Hybrid Working

This role is based in our East Finchley office working 3 days in the office and 2 days remotely

Job Description

The Opportunity

Are you ready to lead strategic software deployment initiatives in a dynamic, fast-paced environment? We’re looking for a Software Deployment Consultant to join our high-energy Deployment & Testing team, part of the wider Technology function supporting both UK&I and global operations.

In this exciting role, you’ll oversee software asset management and configuration processes, lead a talented team, and collaborate across markets to ensure secure, compliant, and efficient software deployment.

What You’ll Be Doing

• Strategic Leadership: Drive the vision and strategy for software deployment, aligning with business goals and industry best practices.
• Team Management: Lead and support the Software Technical Analyst and Software Management Officer, fostering growth and excellence.
• Software Asset Management: Oversee lifecycle planning, patch management, and data validation of software assets.
• Configuration Management: Maintain accurate records in the Configuration Management Database (CMDB).
• Compliance & Security: Partner with Cybersecurity to uphold standards and ensure a secure tech environment.
• Stakeholder Collaboration: Work closely with franchisees, suppliers, and global tech teams to streamline operations.
• Continuous Improvement: Identify and implement process enhancements to boost team efficiency and effectiveness.

Qualifications

What You’ll Need

We’re looking for someone who thrives on building relationships, solving problems, and leading with purpose. You’ll need:

Essential Experience & Skills

• Proven leadership in deploying product releases across diverse estates
• Expertise in Jira, Confluence, and defect tracking methodologies
• Strong communication and influencing skills at senior levels
• Advanced knowledge of software development and management lifecycles
• Proficiency in resource planning and team development
• Excellent written and verbal communication skills
• Strong stakeholder relationship-building abilities
• High proficiency in MS Office, Jira, Confluence, and CMDB tools

Desirable Qualifications

• Certified ServiceNow System Administrator
• Certified Snow License Manager User
• ITIL Foundation (v3 or v4)
• Experience in the food and beverage industry or similar fast-paced environments

What You’ll Get:

• Competitive salary, plus a comprehensive benefits package including Location Allowance, Car Allowance and a Bonus.
• Access to industry-leading training and career development opportunities.
• A collaborative and inclusive culture, where your ideas are valued.
• Hybrid working, offering a mix of office 3 days per week and remote for 2.

Additional Information

Company Vision and Culture…

Our Global vision is to build a better McDonald’s and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.

McDonald’s is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

Serve: We put our customers and our people first

Inclusion: We open our doors to everyone

Integrity: We do the right thing

Community: We are good neighbours

Family: We get better together

At McDonald’s we are People from all Walks of Life...

People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere.”

#LI-Hybrid