Sportsbook Supervisor

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

Bring your leadership to the front lines of the game. As a Sportsbook Supervisor at our Wrigley Field location, you'll do more than oversee daily operations you’ll shape the energy, drive performance, and help create unforgettable experiences for every guest. If you thrive in a fast-paced environment and love the thrill of live sports, this is your chance to lead where the action happens.

What you’ll do as a Sportsbook Supervisor

• Ensure team members receive sufficient leadership, operational guidance and resources to accomplish established objectives. 

• Create employee schedules, monitor employee breaks and manage team member hours.

• Explain, educate, and assist customers with sports wagering information.

• Prepare, organize and manage all operational paperwork.

• Track and log patron betting information, issue employee banks and handle large sums of cash.

• Develop and implement standards, controls, policies and procedures, guidelines, best practices and objectives for the Sportsbook. 

• Evaluate performance of the sportsbook personnel. 

• Maintain a positive culture and create employee engagement.

• Promote player goodwill and settle customer disputes.

 

What you’ll bring

• 2+ years in a supervisory role, leading teams of two or more.

• Proven ability to thrive in a dynamic, fast-paced environment with minimal oversight.

• Strong analytical skills and a strategic mindset, with a passion for the sports betting industry.

• Ability to work flexible hours, including evenings, weekends, and holidays, in line with sports events.

• Experience in sportsbook or casino gaming is a strong plus.

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Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is 48,000.00 USD - 60,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.