Sr. Manager, AI Enablement

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Role:

We’re looking for a visionary and hands-on leader to craft the future of AI enablement and help drive an AI-powered transformation across the enterprise! As Manager of AI Enablement within our Employee Development team, you will architect and scale the AI Academy—an enterprise-wide upskilling initiative—building the strategy, infrastructure, and momentum needed to turn AI buzzwords into real capabilities!

You’ll lead a high-performing team at the intersection of learning, technology, and transformation—designing experiences that empower every employee to work expertly and responsibly with AI. In this role, you’ll partner closely with Core AI, IT, Communications, Legal, and business leaders across the company to deliver on one of our top priorities: building an AI-fluent, AI-capable workforce. If you’re motivated by building from the ground up, leading change at scale, and translating complexity into clarity—this role is for you!

What You Will Accomplish:

Strategic Leadership & Team Management

• Define and evolve the long-term strategy for AI Enablement, aligning with enterprise priorities and responsible AI practices.
• Build, lead, and develop a high-performing team responsible for scaling AI learning experiences across the company.
• Serve as a strategic thought partner to senior leaders across Talent, Tech, and Business units.
• Encourage curiosity and confidence in AI through intentional, and future-focused enablement efforts.

Program Ownership & Execution

• Own the end-to-end design and delivery of the AI Academy, with learning pathways that support Explorers, Implementers, and Builders.
• Translate AI trends and business needs into scalable, experiential learning solutions—including simulations, use cases, and sandbox environments.
• Champion responsible experimentation and safe adoption of AI tools and practices, in partnership with Legal and Risk teams.
• Maintain and continuously improve the Academy roadmap, aligning resources, partnerships, and metrics to support growth.

Cross-Functional Collaboration

• Act as a connector between technical and non-technical teams—translating AI fluency into business impact.
• Partner with Core AI, IT, Engineering, Comms, and Brand teams to surface relevant use cases and drive awareness and adoption.
• Curate content with internal SMEs and external providers (e.g., LinkedIn Learning, vendors), ensuring accessibility and relevance.
• Lead all aspects of the design and evolution of the Academy’s digital experience (e.g., LMS, internal hub).

Measurement, Insights & Reporting

• Define and track success metrics that go beyond consumption—focusing on behavior change, confidence building, and business enablement.
• Synthesize learning data into compelling narratives for executive audiences.
• Champion a culture of continuous improvement—evolving strategy based on feedback, insights, and organizational shift.

What You Will Bring

• Based out of one of these offices working our hybrid model in office 3 days per week: Austin Texas, Salt Lake City Utah or Toronto Canada.
• 7+ years of experience in Learning & Development, digital transformation, or enablement strategy—ideally in tech, innovation, or high-growth environments.
• Proven experience leading high-impact teams and programs across sophisticated, matrixed organizations.
• Deep curiosity about AI/ML and emerging tech; confident in navigating technical and non-technical conversations.
• Expertise in crafting scalable learning programs, managing vendors and platforms, and curating inclusive experiences.
• Strong critical thinking, storytelling, and stakeholder management skills.
• Executive presence and communication skills with an ability to influence across all levels.

#LI-JG1

The base pay range for this position is expected in the range below:

$123,600 - $198,100

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com

. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement

to learn more about 's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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We Empower People and Create Economic Opportunity

Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.

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