Sr Specialist, GSCC

1 Month ago • 5 Years + • Operations • $84,500 PA - $113,300 PA

Job Summary

Job Description

The Sr. Specialist, Global Security Control Center (GSCC) at The Walt Disney Company plays a crucial role in protecting the company's assets, employees, and guests worldwide. Responsibilities include monitoring global events, disseminating intelligence information, coordinating emergency responses, liaising with regional security partners, providing tactical guidance to security staff, assisting with employee travel safety, and managing mass notifications. The role requires strong communication skills, the ability to handle high-pressure situations, and experience in a communications or operations center environment. The successful candidate will supervise teams, provide feedback on mitigation strategies, and ensure compliance with GSCC standards. This position is vital for maintaining the safety and security of Disney's global operations.
Must have:
  • 5+ years in Communications/Operations Center
  • Excellent briefing (verbal, written, presentation) skills
  • Calm demeanor under pressure
  • Multitasking and coordination abilities
  • Proactive problem-solving and decision-making
  • Flexibility with shift work (nights, weekends, holidays)
Good to have:
  • Team leadership experience
  • Familiarity with domestic & international current events
  • Experience in developing training materials

Job Details

Job Summary:

Would you like to be part of the team that helps protect the magic at The Walt Disney Company? We make the impossible possible by pushing the envelope to bring stories to life through our movies, products, theme parks & resorts, and media networks.

As a Global Security Control Center (GSCC) Sr. Specialist, you will assist in implementing risk management strategies that ensure the safety, security, and protection of the people, assets, and essential business operations at TWDC. You will also have the responsibility of monitoring open sources for breaking news and current events that affect the company, our employees, and guests worldwide.

At Disney, we are storytellers. We make the impossible, possible by pushing the envelope to bring stories to life through our movies, products, media networks and theme parks & resorts.

About Your Future Team:

The GSCC is responsible for supporting emergency and non-emergency events; researching global activities, call mitigation, event dispatching, and 24/7 event-focused global notification services. During emergencies, the GSCC directs and coordinates support by providing support for essential operational services, notification warnings of potential risks, distribution of employee information, and serving as the main communication intake point for Global Security.

Are you ready to help protect the magic? If so, we invite you to discover why a career with Disney is the opportunity you have been looking for!


Every day as a GSCC Sr. Specialist is unique, and depending on the day you might:

  • Supervise the daily development and dissemination of intelligence information and operational reports to support our internal partners in a timely manner.
  • Provide feedback on proposed mitigation strategies for country and regional specific threats.
  • Liaise with regional security partners to ensure training procedures and policies are implemented within GSCC acceptable standards.
  • Offer tactical guidance to approved third party security staff both domestic and/or international.
  • Serve as the first responder for information by assisting employees domestically or internationally with security- or travel-related emergencies.
  • Assist in the effective implementation of the Enterprise-wide employee travel safety and security programs.
  • Ensure proper distribution of updates via our Mass Notification Systems (i.e. Everbridge).
     

Here is what you will need to be successful in this role:

  • 5+ years working in a Communications or Operations Center related role.
  • Your briefing (verbal, written, & presentation) skills are of the absolute best, and have no problem interacting with high-level company executives, audiences, or law enforcement.
  • You maintain a calm & cool demeanor daily under extreme pressure or during emergency situations.
  • A multi-tasker who can receive & relay direction and coordinate several incidents at once.
  • Comfortable with voicing your opinion on assigned topics, prioritize issues, and initiate an appropriate response with minimal supervision in a challenging environment.
  • Flexibility is important to us, and we need for you to be open to working various shifts, or based on the needs of the operation, availability to work nights, weekends, and holidays.
     

It would be a plus if you also have these skills:

  •  You have led or supervised teams in a Communications or Operations related role.
  •  Strong interest and familiarity with domestic & international current events.
  • Managed aspects of training and overseeing the development & support of operations training manuals or curriculum.
     

Education is important to us, here is what we are looking for:

  • Bachelor’s degree and or equivalent work experience
     

#DisneySecurity


The hiring range for this position in California is $84,500.00- $113,300.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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