Sr Technical Consultant - Cloud - Network, F5 LTM, Cisco/Palo Alto Firewalls

15 Minutes ago • 5-8 Years
Network Engineering

Job Description

Core responsibilities include assisting in managing network incidents, handling service requests, and supporting root cause analyses. This role involves collaborating with cross-functional teams for incident resolution, feature enhancements, and BAU project activities. The consultant will manage and support F5-LTM, Cisco and Palo Alto firewalls, Cisco and Arista routing and switching, and Azure VPN gateway/firewall across private and public datacenters. Technical support for customer incidents, packet capture analysis, vendor coordination, and network change due diligence are also key aspects.
Must Have:
  • Manage and support F5-LTM, Cisco and Palo Alto firewalls, Cisco and Arista routing and switching, Azure VPN gateway and firewall.
  • Collaborate with cross-functional teams during Major Incident Management (MIM) to identify root causes and restore services.
  • Provide technical support for customer incidents and service requests, ensuring timely troubleshooting and resolution.
  • Perform basic packet capture analysis using Wireshark to diagnose and resolve application performance issues.
  • Coordinate with vendors and technology partners to efficiently resolve hardware and software issues.
  • Conduct due diligence for every network change to assess potential business impact.
  • Assist in internal root cause analysis (RCA) reviews and provide feedback.
  • Maintain up-to-date knowledge of Information Security principles.
  • Create and maintain standard operating procedure (SOP) documents for network implementations.
  • Identify and recommend automation opportunities to enhance operational efficiency.
  • Generate weekly and monthly reports on performance and operational status.
  • BE/B. Tech or ME/M. Tech or MCA with 5 to 8 years of experience in F5 LTM, Cloudflare WAF, ASA/PALO ALTO/AZURE firewalls, and Routing and Switching.
  • Strong technical knowledge, excellent communication skills, and ability to work effectively within a team.
  • Foundational expertise in managing and troubleshooting F5 load balancers, Cloudflare WAF, Cisco ASA, Palo Alto firewalls, VPN tunnels, and Cisco and Arista routing and switching.
  • Familiarity with Azure technologies: VWAN, Secure VWAN hub, Virtual Networks, NSG, ASG, NAT Gateways.
  • Experience in network automation leveraging Terraform, GitHub, Python, and Ansible.

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Scope:

Core responsibilities include assisting in managing network incidents, handling service requests for prompt resolution, and supporting root cause analyses to implement corrective and preventive measures. As part of the Operations team, you will collaborate with cross-functional teams to address incidents, support feature enhancements, and participate in business-as-usual (BAU) project activities.

What you’ll do:

  • Manage and support F5-LTM, Cisco and Palo Alto firewalls, Cisco and Arista routing and switching, as well as Azure VPN gateway and firewall across both private and public datacenter.
  • Collaborate with cross-functional teams during Major Incident Management (MIM) to identify root causes and restore services quickly.
  • Provide technical support for customer incidents and service requests, ensuring timely troubleshooting and resolution.
  • Perform basic packet capture analysis using Wireshark to diagnose and resolve application performance issues.
  • Collaborate with other support teams, including Application and Infrastructure, as necessary.
  • Coordinate with vendors and technology partners to efficiently resolve hardware and software issues.
  • Conduct due diligence for every network change to assess potential business impact and implement precautionary measures.
  • Assist in internal root cause analysis (RCA) reviews and provide feedback to improve the quality of RCAs.
  • Take ownership of assigned tasks, ensuring timely and effective completion.
  • Maintain up-to-date knowledge of Information Security principles and apply them as needed.
  • Create and maintain standard operating procedure (SOP) documents for all network implementations.
  • Identify and recommend automation opportunities to enhance operational efficiency and minimize human error.
  • Generate weekly and monthly reports, offering insights into performance, operational status, and key metrics.

What we are looking for:

  • BE/B. Tech or ME/M. Tech or MCA with 5 to 8 years of experience in F5 LTM, Cloudflare WAF, ASA/PALO ALTO/AZURE firewalls, and Routing and Switching.
  • Strong technical knowledge, excellent communication skills, and the ability to work effectively within a team are essential for success in this role.
  • The ideal candidate will have foundational expertise in managing and troubleshooting F5 load balancers, Cloudflare WAF, Cisco ASA, Palo Alto firewalls, VPN tunnels, and Cisco and Arista routing and switching.
  • Familiarity with Azure technologies, including VWAN, Secure VWAN hub, Virtual Networks, NSG, ASG, and NAT Gateways.
  • Your responsibilities will include assisting in configuring, maintaining, upgrading, and troubleshooting the Blue Yonder cloud network environment, with a focus on F5-LTM and firewall technologies across both private and public datacenters.
  • You will also participate in Major Incident Management (MIM) calls to help identify root causes and restore services.
  • Experience in network automation leveraging Terraform, GitHub, Python, and Ansible
  • Strong technical knowledge, excellent communication skills, and the ability to work effectively within a team are essential for success in this role.

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