Staff Engineer

6 Hours ago • 8 Years + • Software Development & Engineering • ~ $185,000 PA

Job Summary

Job Description

Modulate is seeking a Staff Engineer to architect, scale, and evolve their conversational voice intelligence platform. This role involves acting as a trusted problem-solver, guiding architectural choices, and mentoring teammates to build scalable, maintainable systems. The engineer will dive deep into complex projects, focusing on frontend interfaces and high-performance data storage. Collaboration with product managers and backend/ML engineers is crucial to ensure intuitive, reliable, and performant user-facing tools. The position will also shape long-term technical strategy around data models, storage, observability, and operational reliability, contributing to roadmap planning and standards definition.

Must have:

Clear, thoughtful communicator and collaborator
Effective in making tradeoffs between speed and quality
Org-first engineer with a record of raising the team
Extensive engineering experience (8+ years)
Deep proficiency in modern frontend development and architecture
Strong practical experience with database design and performance tuning
Ability to navigate ambiguous environments

Good to have:

Familiarity with infrastructure-as-code
Familiarity with cloud services (AWS preferred)
Familiarity with devops practices

2 skills required

2 skills required for this role

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Job Details

Join Modulate as we pioneer the future of prosocial voice intelligence! Our unique conversational voice intelligence platform is designed to integrate smoothly with real commercial workflows at enterprise scale, unlocking unprecedented abilities to moderate content, prevent fraud, improve contact center experiences, and more.

We’re looking for a Staff Engineer to help architect, scale, and evolve our core product platform as we grow into new markets and customer segments. We want a Solver archetype who can act as a trusted problem-solver who goes deep into knotty problems that are critical and which lack a clear approach or carry high levels of risk, and continues to work on them until they’re resolved. As our team matures, there’s the potential to recast into a Tech Lead role that owns a specific, highly-valuable engineering domain for Modulate.

You’ll operate as a technical mentor and guide across multiple systems with a particular emphasis on frontend architecture, system interfaces, and data persistence layers. Your goal will be ensuring Modulate’s technology remains robust, performant, and extensible as we scale. This is a high-impact, high-ownership role ideal for an experienced full-stack or systems engineer with a strong track record of technical leadership and deep hands-on experience in frontend practices and modern database systems.

The salary for this position is set to $185,000/year. This position will operate under our hybrid policy with 3 days per week (Monday, Tuesday, Thursday) in-office in Somerville, MA. We are unable to offer visa sponsorship for this role.

To avoid losing progress on your application, please feel free to complete responses separately in a local or cloud-saved document. If you encounter an error, any responses entered in the fields on the application will not be saved.

No unsolicited agencies, please!

What you’ll do:

- Provide technical direction across the engineering org: guiding architectural choices, mentoring teammates, and ensuring we’re building scalable, maintainable systems.

- Dive deep into thorny problems in partnership with Director of Engineering. Guide development of complex projects across our products with an emphasis on frontend interfaces and high-performance data storage and retrieval patterns.Design and evolve our web application architecture to support real-time workflows and robust moderation and investigation tools.

- Collaborate with product managers, backend/ML engineers, and design partners to ensure user-facing tools are intuitive, reliable, and performant.

- Shape long-term technical strategy around data models, storage, observability, and operational reliability.

- Contribute to roadmap planning, technical scoping, and standards definition across teams.

Desired qualifications:

- Clear, thoughtful communicator and collaborator. Comfortable operating across product, design, and platform teams.

- Effective in making tradeoffs between speed and quality in order to balance short- and long-term org needs.

- Org-first engineer with demonstrated record of raising the team along with themselves.

- Extensive engineering experience (typically 8+ years) across multiple layers of the web stack, with a strong record of technical ownership and impact.

- Deep proficiency in modern frontend development and frontend system architecture.

- Strong practical experience with database design, performance tuning, and data modeling, including relational and non-relational databases.

- Demonstrated ability to navigate and set direction in ambiguous or rapidly evolving environments.

- Familiarity with infrastructure-as-code, cloud services (AWS preferred), and devops practices a plus.

NOTE for the questions "Your fit for the role", "Your values/goals", and "Why Modulate?" on the following form:

Please avoid disclosing any details which would directly reveal your race, age, gender, ethnicity, sexual orientation, or other protected demographic status. We are only looking for information which directly relates to your ability to succeed in the given role.

Additionally, we want to hear from YOU! While we understand the convenience of productivity tools and generative AI to help apply, please note that any submissions with substantial overlap or duplication with other applicant profiles will NOT be considered.