Staff SW QA Engineer - AppIntel
Job Summary
Job Description
Gigamon is seeking a Staff SW QA Engineer - AppIntel to develop and execute comprehensive test strategies for hardware and software architecture, focusing on customer deployment scenarios. Responsibilities include designing test beds, troubleshooting issues, developing automation scripts, and managing bug lifecycles. The role requires 6+ years of QA experience, strong knowledge of networking protocols (TCP/IP, L2/L3, L4-L7), Nutanix, and experience with automation tools like Terraform, Ansible, and Puppet. A BS degree in Computer Science is required, with a focus on ensuring high-quality customer solutions.
Must have:
- Develop understanding of Gigamon hardware and software architecture.
- Develop understanding of Gigamon solutions and market verticals.
- Work with cross functional team and develop customer use cases.
- Design and build system test bed focusing on customer deployment scenarios.
- Troubleshoot, isolate problems and work closely with development for resolution.
- Timely test case execution with a customer quality focus.
- Develop automation scripts for all customer use cases.
- Working closely with the automation team to integrate use cases into regression test suite.
- Demo proof of concept for specific customer use cases.
- Review product documentation and provide feedback to Technical Publications.
- Field escalations; working with support and development in troubleshooting and reproducing field reported escalation issues.
- Learn from customer bugs and fill test coverage gaps.
- Bug creation, reproductions and daily management.
- Test project lead on occasion.
- 6+ years of hands-on QA testing experience.
- Experience with System Test, Performance Test, Integration Test, and Interoperability Test.
- Creating, implementing and reviewing manual/automated test cases and test suites.
- Working knowledge in TCP/IP, L2/L3 protocols, L4 – L7 protocols.
- Working knowledge in Nutanix.
- Strong network configuration and troubleshooting skills.
- Familiarity with packet capture tools such as Wireshark, SnifferPro.
- Working experience in Terraform, Ansible, Puppet.
- Experience with bug tracking systems such as Bugzilla, Jira.
- Excellent verbal and written communications skills.
- Min. BS degree in Computer Science or Equivalent.
Good to have:
- Knowledge of firewall, security, and SSL.
- Scripting experience (Python, TCL, Perl, Expect).
- Project/Test lead experience.
14 skills required
Job Details
Description
Primary duties include but are not limited to:
- Develop thorough understanding of Gigamon hardware and software architecture.
- Develop thorough understanding of Gigamon solutions and market verticals
- Work with cross functional team and develop customer use cases
- Design and build system test bed focusing on customer deployment scenarios.
- Troubleshoot, isolate problems and work closely with development for resolution
- Timely test case execution with a customer quality focus
- Develop automation scripts for all customer use cases
- Working closely with the automation team to integrate use cases into regression test suite.
- Demo proof of concept for specific customer use cases.
- Review product documentation and provide feedback to Technical Publications
- Field escalations; working with support and development in troubleshooting and reproducing field reported escalation issues
- Learn from customer bugs and fill test coverage gaps.
- Bug creation, reproductions and daily management
- Test project lead on occasion
Requirements:
- 6+ years of hands-on QA testing experience including:
- System Test, Performance Test, Integration Test, and Interoperability Test
- Creating, implementing and reviewing manual/automated test cases and test suites
- Experience with test case management tools such as Mercury Center, TestLink etc….
- Working knowledge in TCP/IP, L2/L3 protocols, L4 – L7 protocols
- Working knowledge in Nutanix
- Knowledge of and/or experience with firewall, security and SSL a plus
- Strong network configuration and troubleshooting skills
- Must be familiar with packet capture tools such as Wireshark, SnifferPro and are able read/understand the capture
- Scripting experience a plus; Python, TCL, Perl, Expect
- Working experience in Terraform, Ansible, Puppet
- Experience with bug tracking systems such as; Bugzilla, Jira, etc…
- Excellent verbal and written communications skills
- Project/Test lead experience a plus
- Mentor junior QA engineers in QA process and technology
- Min. BS degree in Computer Science or Equivalent
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